Coolidge Evk
map-marker Mountain View, California

Sutherland Lumber Company - Pressure Treated Wood Review from Mountain View, California

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Bought $5,000+ pressure treated wood for 1500 sg. ft. deck. Was told, &tag on wood stated lifetime warranty, stained deck every 3 years RELIGIOUSLY.. deck 48" above ground, used thier screws. Now after only 7 years boards have started to rot along grain where screws are. They made me jump thru hoops ( original reciept, lifetime warranty tags on end of boards which i saved w/ manufactors name, address, lot numbs, etc. WHICH I SAVED ALL OF!!!!)Granted its only 6 boards, but aftet waiting a week to hear back they say ....too bad.....WHAT???.. 5 GRAND PLUS AND THATS THEIR WARRANTY... no wonder MENARDS is full of customers and i barely see 5 or 6 people in sutherlanfs when i shop there. Well they just lost another customer over about $38 worth of wood... Stay away from these guys cause their word isnt worth all the paperwork you save to prove your guarentee!!!
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Reason of review:
Bad quality