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Us Airways Baggage Policies Review from Sacramento, California

It wasn't enough that my flight was delayed but their crew also ruined my luggage. They responded to my email saying that they aren't liable for any damages caused to my luggage as I was supposed to report it in person when I arrived. Hello! It's 11pm and you've been on a plane all day so ofcourse you just want to get the heck out of there. I paid a lot for my plane ticket, I respected all their plane crafts I got into, and cleaned after myself. They just couldn't simply train their crew to respect customer belongings and then turn around and say they aren't liable for any damages.
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1 comment

Most airlines have a time limit to report agreed to that,you didnt follow one to blame but yourself.airlines need to see damage when you arrive,so then they know the damage happened while the bag is in their custody.

#676733 Review #676733 is a subjective opinion of poster.
Sacramento, California
Reason of review
Poor customer service