Us Airways Baggage Policies Review from Sacramento, California
It wasn't enough that my flight was delayed but their crew also ruined my luggage. They responded to my email saying that they aren't liable for any damages caused to my luggage as I was supposed to report it in person when I arrived. Hello! It's 11pm and you've been on a plane all day so ofcourse you just want to get the heck out of there. I paid a lot for my plane ticket, I respected all their plane crafts I got into, and cleaned after myself. They just couldn't simply train their crew to respect customer belongings and then turn around and say they aren't liable for any damages.
Reason of review
Poor customer service
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