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Big Kountry Appliance Repair - Faulty Repair Service

This is the place Sears uses for repairs. Tell Sears NO THANK YOU!!! Demand they send another repair place out. It took 4 days after calling it in to get someone out here. He gets here and doesn't have the part, says they will call and schedule when it gets in. After waiting another 5 business days, I call to get status and lo and behold, the parts are in. Did they bother to call? NO. 3 days later they are supposed to be here between 10am and 1pm. They finally show up at 3:43pm. During this time, I have lost $1,053 worth of food. DON'T EVER USE THIS SERVICE!!!!!!
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1 comment
#1332709

There are rude, disrespectful I had several appointments to fix my applicance. I waste my time waiting for the repair guy to come. Bad customer services

ID
#674039 Review #674039 is a subjective opinion of poster.
Location
Baytown, Texas
Cons
  • Extremely bad service
Reason of review
Poor customer service
Loss
$1053