New Reviewer

G2play.net - Invalid game key - Support cannot be reached

G2play.net - Invalid game key - Support cannot be reached
I have purchased a Garrys Mod Steam game from g2play, and when i received it, it was already used. Contacted support and was waiting for 3 days, still no response. Live chat says they're online with 10 technicians, however, when you actually press the live chat button, it says that there is no one available to be able to help. Basically i have come to the conclusion that this is a scam and that they are ignoring me. If you are valuing your money, do not purchase here. I would like a refund from this fraud company, and i am in process of opening a PayPal dispute. Horrible customer support and invalid keys.
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ID
#835217 Review #835217 is a subjective opinion of poster.
Product
Facepunch Studios Garrys Mod Steam Video Game
Cons
  • Poor customer service
  • Already used key
Reason of review
Poor customer service, bad quality, problem with delivery, order processing issue, damaged or defective, problems with payment.
Loss
$5
Preferred solution
Full refund
New Reviewer

Resolved: Hydra Communications - Zare.co.uk HORRIBLE CUSTOMER SUPPORT!

Update by user Mar 20, 2016

The company has finally supplied me with a refund

Update by user Mar 20, 2016

None at the moment.

Original review posted by user Mar 19, 2016
A few days ago, i purchased a virtual server from zare.co.uk, and 2-3 days later, my server is gone without any emails or notifications, so i open a support ticket. The support member Harry (which seems to be the only support member) told me that their RAID hard drives have failed and that he will issue me a refund. Well time has passed, and as they keep ignoring my tickets, we are losing business! Really bad customer support as one ticket is taking 7+ hours for a response "We will refund you" and not actually happening. I opened a PayPal dispute as i will not wait for these frauds anymore.
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Resolved
ID
#813167 Review #813167 is a subjective opinion of poster.
Pros
  • Ddos protected server
  • Fast server
Cons
  • Customer support extremely slow and not helpful
  • Server lasting 2 days without refund
Reason of review
Poor customer service
Loss
$5
Preferred solution
Full refund
New Reviewer

Resolved: Musicboxset Limited - MusicBoxSet review

Update by user Feb 04, 2016

The company has apologized for their support member Amanda.

Original review posted by user Feb 03, 2016
Today i have purchased the boxbilling pro license from https://www.musicboxset.co.uk/ and asked them to tell me how much was their price from GBP to USD, so they converted my price from 2 GBP to $3.20, which is not fair. When i asked them to convert back to GBP they denied, so i have to pay more? No thanks. After that i created a new account and ordered and 2 GBP and paid for it, while they terminated my account and banned me. Thanks, i will be taking my business elsewhere.
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Resolved
ID
#782941 Review #782941 is a subjective opinion of poster.
Pros
  • Cheap license
Cons
  • When they added more price to my order
Reason of review
Poor customer service
Preferred solution
Price reduction
New Reviewer

Rockstar Games scamming GTA 5

The company has confirmed that there will be no hackers on their servers, however, after joining the server there were several hackers that were giving free money in-game (talking about millions), innocent users were forced to collect this money (as it was falling on their head) and then they got banned (me). I do not allow this and i would like rockstar to take action. Rockstar has accused me of exploiting their game as i did it, here is their response: ello NikoCodey, We examined your account and determined that it had been flagged by our cheater system. Accounts can become flagged as a result of automated statistic triggers, or based on manual review of evidence, for violations such as modding/hacking, exploiting, abusing the in-game economy, or otherwise interfering with the designed game experience. The ban will expire on 7/10/2015 (September 10th, 2015). Repeated events may result in permanent placement in the Cheater Pool or loss of Online access for your account. For more information about our policies, please see: Of course i didn't exploit or anything, they are just trying to protect themselves. Proof: http://prntscr.com/7tb2ah
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ID
#666818 Review #666818 is a subjective opinion of poster.
Location
Nuremberg, Bavaria
Product
Rockstar Games Account
Pros
  • Game itself
Cons
  • Hackers
  • Poor customer service
Reason of review
Poor customer service, bad quality.
Loss
$73
Preferred solution
Let the company propose a solution