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Real Property Management - Misleading application process

Misleading, unorganized, and unprofessional are the three words I would use to describe Real Property Management Northern Utah. I submitted an application for a property and after completing it called to confirm everything was submitted properly and was told that we were the first complete application in and that they would process our application in 24 to 48 hours. They also said they would call to let us know how it was going. Received no call but called back the following day and they said everything was being processed as normal and that they would call me later. I received no call again so I called the next day and was then told that our application was actually not complete and we were not first to be processed. From start to finished I never once received a call back when they said they would call I always had to call them and they ultimately tried to avoid me when I asked them the hard questions about why I was not told when I initially called that something was missing. I would not recommend this company to anyone, landlord or tenant. My point of contact was: Gwen Gray ggray@***.com
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ID
#666718 Review #666718 is a subjective opinion of poster.
Location
Ogden, Utah
Pros
  • Property we wanted
Cons
  • Service we were provided
Reason of review
Poor customer service
Loss
$70
Preferred solution
Full refund