Angelina C Kui

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| map-marker Geneva, Illinois

Art Van Furniture - Complaint

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The Dreamer couch we purchased from you less than a year ago has shed feathers everywhere since day ONE. It is uncomfortable to sit down on, because the feathers poke through and scrape you through your clothes. They shed EVERYWHERE. It is miserable to clean up daily and for how expensive this couch was I am so disappointed in the quality. We want to switch this couch out as soon as possible, especially since we have since paid off couch and its Only been 8 months of ownership.
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Pros:
  • Sales guy
Cons:
  • It fell apart

Preferred solution: Let the company propose a solution