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Reborn Cabinets - Sales Manager's manipulation

When we met sales manager, Lisa Sanders she was so pleasant as usual from all salespersons. She held us under the impression that our bathroom work was going to be quick and easy not until work schedules started changing. When the contractor came to do the work, he brought inadequate materials because of wrong measurements she had taken during her visit to complete the bathroom window trimming. We were compelled to settle for wrong and cheaper material, or we wait for another two months. We also realized that she changed materials that we initially ordered from her and because of that we were forced to re-order the materials that we wanted that cost extra $$$$.

User's recommendation: Salesperson must frank and clean with customers to avoid over spending extra money.

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1 comment
#2180160

Former employee in talks with a lawyer. Trust me.

The sales people are lied to. They are told one thing and it’s not until we get out to install (3 months later) that they find out. It’s sad.

And by then if they talk they are gone. If they don’t they are rewarded

ID
#2017008 Review #2017008 is a subjective opinion of poster.
Preferred solution
Be up front and honest of your sales with customers