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Quoizel - To register a complaint

Bought two pendants and nowhere on website, did it state they had to be put together. This is a metal, artsy fixture, that has individual metal pieces to it. I did not feel comfortable putting it together to have it look like it was supposed to. I was terribly disappointed as well as upset, that they omitted that important detail. I would like to rebuy them, have Quoizel put them together, and ship them to me, that is how they can accommodate me adequately,

User's recommendation: Not to buy, unless they can put it together.

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ID
#2032845 Review #2032845 is a subjective opinion of poster.
Pros
  • Beautiful fixtures
Cons
  • Did not state it had to be put together
  • Does not state at times
Preferred solution
Rebuy and have them ship to me

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Quoizel - To register a complaint

Update by user Aug 03, 2020

With little success. They basically just said they’re sorry, that’s it,

Original review posted by user Jul 04, 2020
To go over this again, I bought two fixtures that apparently had to be totally put together, and nowhere on the website, did it state that. This is a metal, very artistic fixture, that has many individual metal pieces to it, so when delivered, I was totally surprised to realize that I had to take the time to do this, which I felt, I couldnt. I would like to rebuy these fixtures again, as I havent seen anything else that compares to those, have them put the fixtures together for me and ship them to me. There are fixtures out there, that are far more delicate that are shipped. That is how I can be accommodated to my satisfaction. Diana Skall

User's recommendation: Do NOT BUY unless you feel you can put it together.

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ID
#2032788 Review #2032788 is a subjective opinion of poster.
Location
Leland, North Carolina
Pros
  • I like their varied and unique array of lighting and