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OnlineCityTickets - Refused to refund my money for a cancelled concert

I purchased concert tickets in 2020 for a concert that was rescheduled for a date in 2021 due to Covid. They ended up cancelling the 2021 show, no reason given and have not refunded my money. Every time I try to call, a recording says to send an email, which I have done 3 times and they never respond. When I call Customer Service, they say they will transfer me, but send me back to the same number that says to send an email.

User's recommendation: Do not purchase tickets from this company.

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ID
#2816060 Review #2816060 is a subjective opinion of poster.
Product
Onlinecitytickets Concert Ticket
Cons
  • Fraud
  • Refused to refund money for a cancelled concert
Loss
$172
Preferred solution
Full refund