Arnell Mpk

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Verified Reviewer
| map-marker Roanoke, Virginia

Markel Insurance - Bogus Insurance company!!!!! Dont go for it!!!!!

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I had Markel Insurance for my Motorcylce - Signed up for a year with a decent price. 20 days later they bump my premium to double. When i called and cancelled my insurance, they took 30% of my yearly premium which was ridiculous as a cancellation fee. Then they tell me it was on the policy documents as a fine print on page 21. They said 90% only will be returned. They just cheated me on this basis and lost valuable money when i cancelled Markel. Also, i had to wait 45 minutes to get a rep to talk to me. Same goes to claim process i guess... this is easy way of making money i guess.. Bogus company and bogus everything.. Really mad at them!!!!!
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Loss:
$63
Reason of review:
Poor customer service

Preferred solution: Full refund

1 comment
Gidget Pdl

Did you look on your declarations page to see if there was a minimum earned premium? If so, then YOU agreed to pay that when you signed the documents to engage the policy.

Quite honestly, you did save money by going direct to market. However, that's not always the best course of action, as an agent can explain things better to you.

Just like you do not work for free, neither do insurance agents, brokers, wholesalers or underwriters.

Best of luck to you in the future!