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Molina Healthcare - Worst Customer Service among Health Care providers

I has Molina as a secondary and it has not been one instance when they denied coverage or decided to not pay co-pays. If you want to talk to any one, good luck. They are never available and their answering system goes in circles. 180*-869-**** is absolutely useless. Even the letters of denials are completely incomprehensible. I do not ever recommend this company to anyone.

User's recommendation: Absolutely NO.

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1 comment
#1883100

Your concern is very important to us. Please email your concern, name, state and phone number to MemberServices@MolinaHealthcare.com.

ID
#2005390 Review #2005390 is a subjective opinion of poster.
Cons
  • Failure of staff to follow through on complaint
  • No covered medication
  • Zero patient concerns
Loss
$10000
Preferred solution
This company needs to get off the market. I am moving to a different company.