Richard G Koy

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Molina Healthcare - Worst Customer Service among Health Care providers

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I has Molina as a secondary and it has not been one instance when they denied coverage or decided to not pay co-pays. If you want to talk to any one, good luck. They are never available and their answering system goes in circles. 180*-869-**** is absolutely useless. Even the letters of denials are completely incomprehensible. I do not ever recommend this company to anyone.
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Loss:
$10000
Cons:
  • Zero patient concerns
  • Website not user friendly for provider search
  • Billing application process

Preferred solution: This company needs to get off the market. I am moving to a different company.

User's recommendation: Absolutely NO

1 comment
MolinaHealthcare

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