New Reviewer
They finished the project after I threatened a lawsuit. Did an excellent job! Went above and beyond to make sure I was satisfied, the contractor was great and an expert. He was very customer friendly. Apparently this company has a problem with the sales person...
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ID
#659239 Review #659239 is a subjective opinion of poster.
Location
Helotes, Texas
Pros
  • Great quality and workmanship
Cons
  • Customer service
  • Project time
Reason of review
Good quality
New Reviewer

Four Seasons Sunrooms - It has been 5 month since down payment and no communication

I gave a down payment of $12,069 on February 5,2015, have called several times to find out what is happening. It's going to be five months with absolutely no communication. Very disappointed I feel they stole my money. At this point I don't trust the company and if their lack of communication is any indication of their professionalism I rather not have the work done. The total charge is $33,000 so I don't trust them to the work. I have read bad reviews and bad experiences online from other customers and therefore I see that as a big warning not to do business with them.
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ID
#643603 Review #643603 is a subjective opinion of poster.
Location
Helotes, Texas
Cons
  • Project time
  • Customer service
Reason of review
Poor customer service
Loss
$1206
Preferred solution
Full refund