I am writing to you to express my displeasure, disappointment and concern about a deceptive business conduct. It began on December 16, 2018, that's when I made the purchased of the Cashew (smart) Wallet on their website (www.gocashew.com) Now it is June 19, 2020. Unfortunately, I have not received my order yet. I have been given the runaround as to when my order will be delivered. Nobody from the company (Revol Inc. ) seems to know the answer or avoiding it. I emailed customer service, their CEO and VP of Sales. They can't seem to give me a straight answer when I will get my wallet. Just some scandalous and unscrupulous excuses. I believe they bunch of fraud. I demanded a refund and to cancel my order, but they just disregarded my request. This is unacceptable business practice and I considered it as Fraud/Theft. I believe they use their website as a front to conduct criminal activities. I believe they have been taking thousands of dollars from uninformed and unsuspecting customers without delivering the orders as promised. That to me is considered Fraud/Theft. I have filed complaint online with the BBB, FTC, California Attorney General and California Department of Consumers Affair
User's recommendation: Do your research first. Do not be scammed. File a formal complaint and seek legal help.