comment to review:

TA service

TravelCenters of America #1593799
Thank you for the feedback. Please send an email to customerservice@ta-petro.com with your name, best contact information, and location at which this occurred and we will get a report sent out to management. Additionally, you can call Customer Service at 800-632-9240 Monday-Friday between 9am and 10pm EST to speak with a representative.
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comment to review:

Bad experience

TravelCenters of America #1582650
Thank you for the feedback regarding your shop experience. Please send an email to customerservice@ta-petro.com with your name, best contact information, the issue at hand, and the location at which it occurred and we will make sure management is aware of the situation.
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comment to review:

Im still being humiliated, and harrassed

TravelCenters of America #1582624
Thank you for the feedback regarding your shop experience. Please send an email to customerservice@ta-petro.com with your name, best contact information, the issue at hand, and the location at which it occurred and we will make sure management is aware of the situation.
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comment to review:

Rude customer service

TravelCenters of America #1573621
Thank you for the feedback. Please send an email to customerservice@ta-petro.com with your name, best contact information, the issue at hand, and location at which it occurred and we will get a report sent to management.
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comment to review:

Never recieved TA Card by mail

TravelCenters of America #1564989
Thank you for the comment. Please send an email to customerservice@ta-petro.com with your name, best contact information, and details of the issue and we will see what we can do to get the card resent. Additionally, you can call Customer Service at 800-632-9240 and a representative can speak to you as well to get the card reordered.
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comment to review:

Mosquitos and a bad waitress

TravelCenters of America #1564896
Thank you for the feedback regarding the restaurant. Please send an email to customerservice@ta-petro.com with your name, best contact information, situation at hand, and location which it occurred and we will make sure management is notified of your experience.
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comment to review:

Nasty!!

TravelCenters of America #1560492
Thank you for the information regarding the restroom. Please send an email to customerservice@ta-petro.com with your name, best contact information, and details of the concern and we will share that with management. Also, you can always call Customer Service at 800-632-9240 and a representative can take the report over the phone.
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comment to review:

Veterans Diacounts

TravelCenters of America #1560490
Thank you for the feedback. Please send an email to customerservice@ta-petro.com with your name, best contact information, and the issue at hand and we will make sure management is aware of your comments. Additionally, you can call Customer Service at 800-632-9240 and a representative can take the report as well.
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comment to review:

Truck Driver

TravelCenters of America #1553085
Thank you for the feedback regarding the TA Columbia, NJ location. Please send an email to customerservice@ta-petro.com with your name, best contact information, and issue at hand and we will make sure management is aware of your comments. Additionally, you can call Customer Service at 800-632-9240 and a representative can take the report as well.
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comment to review:

Poor services getting worse

TravelCenters of America #1546209
Thank you for the feedback regarding your shop service at the Petro Albert Lea. Please send and email to customerservice@ta-petro.com with your name, contact information, and description of the issue at hand and we will inform management of your experience.
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comment to review:

Went on down the road

TravelCenters of America #1546204
Thank you for the feedback regarding the service in Marianna, FL. Please send an email to customerservice@ta-petro.com with your name, best contact information, and a description of the issue and we will share your experience with management.
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comment to review:

DALLAS SOUTH@***0

TravelCenters of America #1546201
Thank you for the feedback regarding the customer service at the Dallas South location. Please send an email to customerservice@ta-petro.com with your name, best contact information, and description of the concern and we will make sure management is aware of the issue. Additionally, you can contact Customer Service at 800-632-9240 and a representative can take the report as well.
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comment to review:

Report harrasment of employees

TravelCenters of America #1530724
Thank you for the feedback regarding the interactions with employees. Please send an email to customerservice@ta-petro.com with your name, best contact information, issue at hand, and location at which it occurred and we will make sure management is aware of your comments.
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comment to review:

Complaint

TravelCenters of America #1530722
Thank you for the feedback, Bill. You can call Customer Service at 800-632-9240 and a represtentative can speak to you about the issue at hand. Additionally, you can send an email to customerservice@ta-petro.com with your name, best contact information, details of the issue, and location at which it occurred and we will inform management of your comments.
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comment to review:

Over priced mean disrepectable managers

TravelCenters of America #1505134
Thank you for the feedback regarding the service done on your truck. Please send an email to customerservice@ta-petro.com detailing the issue, location at which it occurred, and your best contact information and we will get a report sent out to management over the site.
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comment to review:

Paid parking

Petro Stopping Centers #1503303
Thank you for the feedback regarding Reserved Parking. Please send an email to customerservice@ta-petro.com with your best contact information and a description of the issue and we will get a report sent to management. Additionally, you can call Customer Service at 800-632-9240 and a representative can take the report as well.
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comment to review:

Whatโ€™s the difference

TravelCenters of America #1498850
Thank you for the feedback. Please send an email to customerservice@ta-petro.com with your name, best contact information, and description of the concern and we will make sure management is aware of your comments.
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comment to review:

Bad internet/customer service

TravelCenters of America #1487859
Thank you for the feedback regarding WiFi service in Greencastle. Please send an email to customerservice@ta-petro.com with your name, best contact information, and description of the concern and we will make sure management is aware of your comments. Additionally, you can contact Customer Service at 800-632-9240 and a representative can take a report for you as well.
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1 reply
Anonymous
#1487907
Why call, you wonโ€™t do nothing but say the same thing over and over... no refund... l
comment to review:

Passive aggressive

TravelCenters of America #1468788
Thank you for the feedback regarding your experience. Please send an email to customerservice@ta-petro.com with your name, best contact information, issue at hand, as well as the location at which it occurred and we will make sure management is aware of your experience.
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comment to review:

Reserved parking.

TravelCenters of America #1468454
Thank you for the inquiry about Reserved Parking. If over the phone or the App are not viable options, you can reserve spaces on the main website of ta-petro.com with a credit/debit card as well as at a kiosk machine at any TA/Petro location - and it does not have to be at the same site at which you are wanting to park.
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1 reply
Anonymous
#1468951
You can't reserve by phone when your office is closed the sites say they can't do it unless you are there. What is the point of that and when I'm on the road I can't do booking online hands free duh
comment to review:

Paid For Work NOT DONE - NO MORE

TravelCenters of America #1461794
Thank you for the feedback regarding the PM service(s). Please send an email to customerservice@ta-petro.com with your name, best contact information, description of the issue, and location at which it occurred and we will make sure management is aware of your comments.
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3 replies
Allen H Civ
#1478544
Here it i the 10th of May 2018 and STILL NO RESPONSE or any hint of concern from TA/Petro about this issue. Looking at their link on this site https://travelcenters-of-america.pissedconsumer.com/review.html provides answers to the situation - 0 Issues Resolved, 221 Total Reviews, $8.3K in Claimed Losses, and an average of $1K Loss per claim.I have minimized the amount of business I do with the TA/Petro shops. If I can get the service elsewhere I do. When I'm forced to have the TA/Petro shop perform work, it is minor and I monitor every step. Currently, the work is restricted to an Oil and filters change, everything else goes to another shop I can trust or I do it myself. When I figure out what to do with 12 gallons of oil I'll stop using the TA/Petro shops.It's disturbing that so few shops are around that you can trust, especially the chains. As a business owner I have a large investment in equipment and I strive to take care of problems when they're small before they become a big problem. The TA/Petro shops are negating my efforts with their neglect of taking care of the simple, but critical items such as lubrication. To compound the situation, they've charged me for services not ...
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comment to review:

Stopped at petrol in Milan NM

TravelCenters of America #1460502
Thank you for the feedback regarding the pet area at the Milan location. Please send an email with your name, best contact information, issue at hand, and the location at which it occurred and we will inform management. Also, if you would like to speak to a Customer Service representative to take the report you can call 800-632-9240.
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1 reply
Anonymous
#1478688
The parking lot usually looks the same as the pet area - *** everywhere and bags of human excretion on the ground. In addition to the drivers parking illegally in the lanes of travel blocking other drivers that are trying to get out. I don't stop there anymore.
comment to review:

You need a reservation for EVERYTHING

TravelCenters of America #1456241
Thank you for the feedback regarding Reserved Parking policies. Please send an email to customerservice@ta-petro.com with your name, best contact information, description of the issue, and the location at which it occurred and we will make sure management is aware of your comments.
0 0
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comment to review:

$2600 for king pins replace OMG

TravelCenters of America #1454028
Thank you for the feedback regarding your shop experience. Please email your name, best contact information, the issue at hand, and the location at which it occurred to customerservice@ta-petro.com and we will make sure to send a report to management. You can also call Customer Service at 800-632-9240 and a representative will take the report and send it out on your behalf.
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comment to review:

No parking

TravelCenters of America #1449820
Thank you for the feedback. Please send an email to customerservice@ta-petro.com with your name, best contact information, description of the issue, and location at which it occurred and we will make sure management is informed of your comments. If you would like to speak to a Customer Service representative regarding the issue, you can contact us at 800-632-9240.
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comment to review:

Bad Repair

TravelCenters of America #1443628
Thank you for the feedback. Please send an email to customerservice@ta-petro.com with your name, best contact information, description of the issue, and location at which it occurred and we will make sure management is informed of your comments.
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comment to review:

Managers need to be fired

TravelCenters of America #1436965
Thank you for the feedback. Please send an email to customerservice@ta-petro.com with your name, best contact information, description of the issue, and location at which it occurred and we will make sure management is informed of your comments.
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comment to review:

Loves travel stop from here on out.

TravelCenters of America #1432585
Thank you for the feedback. Please send an email to customerservice@ta-petro.com with your name, best contact information, description of the issue, and location at which it occurred and we will make sure management is informed of your comments.
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comment to review:

Repair shops for heavy duty trucks

TravelCenters of America #1427322
Thank you for the feedback. Please send an email to customerservice@ta-petro.com with your name, best contact information, description of the issue, and location at which it occurred and we will make sure management is informed of your comments.
0 0
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comment to review:

Paid parking versus free parking

TravelCenters of America #1425804
Thank you for the feedback. Please send an email to customerservice@ta-petro.com with your name, best contact information, location at which this occurred, and a description of the issue and we will make sure management is informed of your comments.
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comment to review:

Falsely accused of stealing shower / abusive language

TravelCenters of America #1415688
Thank you for the feedback. We did receive emails into Customer Service regarding this issue and are going to send the information over to the manager at the facility to look into.
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comment to review:

TA mixed fuel and Def into engine

TravelCenters of America #1413115
Thank you for the feedback regarding your experience. Please send an email to customerservice@ta-petro.com with a brief description of the issue at hand, the location at which it occurred, along with your name/best contact information and we will make sure a report is submitted to the correct people to look into.
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1 reply
Anonymous
#1654072
good afternoon my name is kent baugher,Ifilled up with fuel and def at the TA in Concordia MO,it wasn't 5 miles down the road and the lights on the dash started going on I checked the owners manuel and one of the icons that appeared said bad DEF .I ran as far as I could till the truck went in low power mode.i limped in to MHC Kenworth in st joseph mo ,I was in a motel for a week and the truck was in the shop ,it cost me $300.00 plus in motel and $5500.00in repair bills not counting a weeks worth of lost income .I submitted all receipts to jervane at corp . and he,s telling me it wasn't because of bad DEF when the truck ran fine till I put ur DEF in it. please reavaluate my claim,and you can reach me at 786390****.thank you.
comment to review:

Ta Travelcenters Of America - Truck Repair Review

TravelCenters of America #1276529
Thank you for letting us know about your experience. If you could provide us with your contact information and which location this happened at we will forward this to management. Or you may call into customer service 800-632-9240.
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2 replies
Anonymous
#1278702
Hi. I've mentioned the name of the person and location address and tel number already in my initial complaint. Anyways, here's the name of there person who's doing bad publicity of TA and address with tel no.:
Person's name: Taylor
Address: 10679 Lancaster Rd, Hebron, OH 43025, USA
Tell no.: +1-74*-***-****
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comment to review:

New Manager needs to go TA 50 Madison,wi

TravelCenters of America #1182765
Thanks for the feedback regarding your experience at this location. If you are able to send your name and phone number to CustomerService@ta-Petro.com, we will pass this information along to management above that location and have a district manager get in contact with you.
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comment to review:

Ta Travelcenters Of America Interstate Speedzone Review from Wright City, Missouri

TravelCenters of America #1100996
Thank you for letting us know about this. We would like to send your concern along for review. Please email us your contact information, referencing your concern, to Customerservice@ta-petro.com. Thank you.
1 0
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1 reply
Anonymous
#1712437
Fix your wifi
comment to review:

Interstate SpeedZone WIFI continues to fail

TravelCenters of America #1100994
Thank you for letting us know about this. We would like to send your concern along for review. Please email us your contact information, referencing your concern, to Customerservice@ta-petro.com. Thank you.
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2 replies
Anonymous
#1528223
*** off... if you had quality service this thread wouldn't exist
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comment to review:

.battery,12 mo,warranty

TravelCenters of America #1100992
Please give our Customer Service Team a call at 800-632-9240, so that we can look up your previous concern and get it escalated for you. Thank you for the feedback.
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comment to review:

Ta Travelcenters Of America - Customer Care Review from Richmond, Virginia

TravelCenters of America #1100990
If you would like to provide us with contact information, in case management has any further questions, please email us at Customerservice@ta-petro.com. Make sure to reference the concern you had. Thanks for the feedback.
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comment to review:

Ta Travelcenters Of America - Customer Care Review from Richmond, Virginia

TravelCenters of America #1100984
Thank you for the feedback. We will pass your concern along to upper management. Thanks - TA / Petro
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comment to review:

Ta Travelcenters Of America Staff Review from Hudson, Texas

TravelCenters of America #1100976
Hello, we apologize for any inconvenience you experienced. If you have a concern, please don't hesitate to call our TA / Petro Customer Service Team at 800-632-9240. We can pass any concerns you have along to site and upper management for review. Thank You from the TA / Petro Team.
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comment to review:

Past issues at TA

TravelCenters of America #1050311
Thank you for the positive feedback! We are so pleased to hear that you are enjoying the changes we have made and thank you for sticking with us through them. We hope to see you here again soon!
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comment to review:

Employee treatment

TravelCenters of America #1043162
Thank you for letting us know about this. We want to look into this further for you. If you would like a call back from management regarding this please let us know. Thanks again!
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comment to review:

Ta Travelcenters Of America Refresh Review from Napoleon, Ohio

TravelCenters of America #1036981
Thank you so much for letting us know about this. We apologize for this poor experience at our location, this is certainty not living up to our standards. We will make sure to pass this information a long to management. If you would like a call back regarding this, please provide us with a good contact number!
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comment to review:

Ta Travelcenters Of America Refresh Review from Los Angeles, California

TravelCenters of America #1036954
Thank you for letting us know about this. We apologize for your poor experience at one of our locations. We will notify management of this. If you would like a call back regarding this, please provide us with a good contact number for you. Thanks again!
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comment to review:

Ta Travelcenters Of America Staff Review from Max Meadows, Virginia

TravelCenters of America #1030976
Thank you for letting us know about this. We will make sure management is aware of this so we can work on getting this issue taken care of right away. If you would like a call back regarding this, please leave us your contact information below. Thanks again!
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comment to review:

So i went eat at ta in laffayette la yesterday and

TravelCenters of America #1030593
Thank you for letting us know about this. We will make sure our management staff is aware. If you would like a call back regarding this, please provide us with good contact information for yourself.
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comment to review:

Ta Travelcenters Of America Refund Policy Review from Tooele, Utah

TravelCenters of America #1012142
Thank you for letting us know about this. We apologize for any inconvenience this has caused. If this issue is not resolved please give us a call here in customer service at (800) 632-9240. We would be more than happy to see how we can help get this resolved.
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comment to review:

Ta Travelcenters Of America Refresh Review from Manteca, California

TravelCenters of America #1009013
Thank you for letting us know about this. We apologize for the poor experience you had at our location. We will make sure management is aware of this so we can get this right for next time! If you would like a call back regarding this, please provide us with a good contact number for you or give us a call in customer service at (800) 632-9240. Thank you!
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comment to review:

I cant connect to the internet via Playstation 3

TravelCenters of America #994391
Thank you for letting us know about this issue and sorry for the poor experience at our locations. Were you able to speak with our wifi department? Any wifi issues can be directed to our interstate speedzone customer service line at 1-877-838-1926.
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1 reply
Anonymous
#1095403
You wont allow game systems to hook up to your internet. It sucks considering how expensive it is for internet at ta petro. But youll allow phones and laptops streaming movies.. xbox n ps systems use about 6mbps vs laptops and phones much higher.
comment to review:

Ta Travelcenters Of America - Pizza Review from Coburg, Oregon

TravelCenters of America #992622
We apologize for this poor experience you had at our Coburg, OR location. We will make sure management is aware of this issue to get this resolved right away. If you would like a call back regarding this, please provide us with a good contact number where you can be reached. Thank you for letting us know about this!
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