Conni Yvi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Long Beach, California

Lance Powersports - 4 month old Hav Cali Classic Blows up! And not a phone call back!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I loved my scooter it was a 125CC white perfect for a short time,very short time.I asked specifically if this can handle riding every day because I am a divorced broke chick trying to get by on little money and pay my debts not accumulate more. I thought I'll suck it up and I realized how amazing it is riding. I ride down PCH and my exhaust is hanging causing evereything to loosen, I start sounding like a Harley, get it fixed and was stoked. Oil changes always!; that's *** Chick 101, I took 102 and had oil always in my seat in case it ran low.Thats right, imagine that! My plug that screws into the engine would come undone while driving and I'd unscrew the floor panel and put it back in and ride away.That took some learning.Since my origin of purchase is only available Sat and Sun, and I worked then it was impossible to even get a phone call back so I went to another competitor and they criticized the work done and said they heard other complaints of this establishment. Kid that works there=super cool; owner=kind of a tool,the kind that never works when you need it. And the only reason I bought this frickin thing was for the 2 yr warranty or else I could have bought 3 Chinese ones and paid less! So now Im waiting for my scooter to be fixed because the engine won't start and I have to dig up my service records which I did but cant find one,doesnt this place keep this kind of thing on file, what if I lost it in the wind on the ride home- clearly its the way of this company being accountable and sticking behind a QUALITY made product! My Cali Classic RIP at the ripe age of 4 months- I'm beyond pissed, I cant get to work so now I need to find another job, and I've had to tow it in twice, all another expense not including with the sales pitch of how much money you'll save! I'd like to open my own Lance shop and see if its a fluke, or if this scooter just can't take what real life people like me do, drive and try to survive at the expense of the jackenheimers that take advantage of people that are barely above water as it is.
View full review
Loss:
$2500
Cons:
  • Them overall runaround
Reason of review:
Warranty issue

Preferred solution: Deliver product or service ordered