New Reviewer

DHgate - Much Improved

The customer service and buyer protection is better than ebay. If you don't receive the items you get your money refunded. Even on orders over $100 if they arrived damaged you still get your money back. The prices are very competitive. Sellers have tried to rip me off before but customer service was fast to take action to protect me the buyer. After opening a dispute customer service contacts you to ask you if you were satisfied with how they handled your dispute. Coupons are offered randomly and given randomly. Higher member status give you more benefits which include Birthday gifts, and Prioritized chat access.
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1 comment
#1269894

Hi pinky255!

Thank you for your positive feedback. We appreciate it greatly.

For questions or concerns, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Samantha

Customer Service Center DHgate.com

ID
#989452 Review #989452 is a subjective opinion of poster.
Service
Dhgate Customer Care
Reason of review
Good customer service