Mykhaelclaudea V

Lazada Philippines - Wrong billing adress

I didnt know that i input the wrong billing address and it was already shipped , can i pay in my shipping addressinstead? Its cod so does it count? What do i do?

Please help me, thank you

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Preferred solution: Let the company propose a solution

2 comments
lazadaph

Hi, Ma'am/Sir. We understand your disappointments and we appreciate that you reached out to us.

Please be advised that delivery addresses, phone numbers, size, quality of items and recipient names cannot be modified/changed once order has been successfully placed and confirmed, it is because of the waybill is recorded already. For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 9am-6pm Mondays-Fridays. Regards!

Mykhaelclaudea V
reply icon Replying to comment of lazadaph

but can i just pay it when i recieve it?

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Mykhaelclaudea V
map-marker Marikina City, Manila

Lazada Philippines - Wrong billing Adress

Hello lazada, i would like to ask if pwede ba sa shipping adress bayaran ang bayad, kasi i didnt know na separated pala ang billing and shipping adress. Please help me in my issue and thank you in advance
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1 comment
lazadaph

Hi PissedConsumer1984037, thank you for reaching out to us. Please also be guided that once the item has been placed and verified on our system, we can no longer edit or modify any changes from the transaction.

However, if in case you or your authorized representative cannot be present to receive your package in the shipping address indicated, your order will be canceled. For future reference, you may visit this link https://tinyurl.com/y6umd3f4 on how to change your personal details. For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!