Nekia Pma
Profile Info
New Reviewer
Nekia Pma
Chicago, Illinois
Ascentive Sopftware tries to bill me for a subscription not ordered
This scam company sells PC cleaner software. I bought it on a one-time basis, ut now they claim I owe them another $29 for "renewal". When I try to cancel via the web site of the 1-800 "support" number, I am persistently disconnected. They seem to have a system designed to stymie customer complaints, because I called them several times and got disconnected right after I told them I want to cancel the billing. Also, their web site demands, for action, an "account" number -- but they do not display that account on any of their correspondence. The company is a scam.
Loss:
$29
Reason of review:
Not as described/ advertised
Preferred solution: Stop billing me and canncel the softare
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