Nekia Pma
map-marker Chicago, Illinois

Ascentive Sopftware tries to bill me for a subscription not ordered

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This scam company sells PC cleaner software. I bought it on a one-time basis, ut now they claim I owe them another $29 for "renewal". When I try to cancel via the web site of the 1-800 "support" number, I am persistently disconnected. They seem to have a system designed to stymie customer complaints, because I called them several times and got disconnected right after I told them I want to cancel the billing. Also, their web site demands, for action, an "account" number -- but they do not display that account on any of their correspondence. The company is a scam.
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Loss:
$29
Reason of review:
Not as described/ advertised

Preferred solution: Stop billing me and canncel the softare