Next Step Living - Don't let them winterize your doors!
I hired Next Step Living to "winterize" my house. After they came, whenever it snows, I have to shovel the snow from INSIDE of my house to the outside. I called to complain. They asked for pictures. I sent the pictures, and weeks later, Next Step Living calls and tells me I need to buy a new door! That they will "winterize" the new door, but with the one I have right now there is nothing they will do. Also, the lady said that "She understands I am frustrated and angry, but because I was yelling, she was not going to help me" when I told her that it was already the third call trying to fix this, how did she expect me to be? She just said, we will not reach solution. That I need a new door. I did tell her I would go to the social media and she did not reply.
Reason of review
Not as described/ advertised
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