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Helzberg Diamonds - Still no resolution

I purchased a ring for my wife the first week of February of 2020. I ordered the ring from the website and was told it's a special order I will get it in 5 to 7 weeks... Because of covid i did but get the ring when I was told. I was then GUARANTEED it would be here no later than June 5th and I would get a tracking number prior to this, so I could track my ring. I was told in sure it will arrive needs June 5th but GUARANTEE it will be there no later than then. Ughhhhh I still have not received my ring or even a tracking number. So I once again reached out to them telling them I quit. Cancel my order refunded me as I have been paying for this ring since February and never got it. I emailed them to cancel june 6 and add of today June 10 still no response. No ring 8 tracking number by refund. So I went on live chat and began speaking with Jean.. I explained my problem. And they left the chat... Never responded and I waited for ever for any response.. Nothing

User's recommendation: Go else where.

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ID
#1980417 Review #1980417 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered