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FedEx - Package to canada being wrongly charged -one box to canada one box returned and charge to me for error

sent two boxes of used clothing to Canada -paid for all shipping customs and fees -recipient in Canada informed that she owed fees and customs -she could not afford - one box arrived at her address -the other sent back to me - the items in the boxes were divided out...
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#1978453 Review #1978453 is a subjective opinion of poster.
Fedex Ground Delivery Service
  • Ground shipping
  • Office personnel
  • Caller center executive shoul give write information
  • Shipment made worthless -billing for fed ex error
Preferred solution
amount insured for -no info that it applied only to physical damage (500) shipping fee (168.20) no bill for fed ex error