Local Lighthouse - False Representation
Don't use this service. The sales person never mentioned his company name and acted like he was calling from google, therefore I agree to proceed. Suddenly I was contacted by lighthouse. Given I'd already spent $199 I decided to give it a try given I was already in for the initial payment. I provided an existing web site and key words. A few days later a pretty lame site was published with some cut/paste from my existing site and a picture of guy. My wife is a psychologist and the site was targeted for a different market. Upon attempting to cancel the site I was given a hard sell and told I'd agreed to 6 months and owed $400 more dollars. A reasonable company would provide an immediate refund and maintain reputation and customer satisfaction. That was never discussed and I was routed to many additional hard sell representatives.
- Demanded extra money to cancel
Reason of review
Poor customer service
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