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Robinhood - My account has been frozen what can i do

Hi my name is mary dupureur i had a account with you all and all of a sudden i find out you have frozen my account why because someone i know was trying to send some money to me otherwise i dont know what i did wrong or what i can do to fix this problem please help
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ID
#2472301 Review #2472301 is a subjective opinion of poster.
Product
Robinhood Account
Preferred solution
Let the company propose a solution

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Direct Express - Fraudulent activity on my account

starting on the 15th of August someone started doing fraudulent activity on my account and on the 18th of August they did more before I knew it this person stole over $103.06 I've tried calling customer service but they have never answered the damn phone

User's recommendation: If I was you get a regular bank account because direct express customer service sucks.

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ID
#2143109 Review #2143109 is a subjective opinion of poster.
Cons
  • Customer service sucks direct
Loss
$103
Preferred solution
Full refund

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New Reviewer

Direct Express - Fraudulent activity on my account

starting on the 15th of August someone started doing fraudulent activity on my account finally discovered it on the 18 of August they did more they have stolen 103 dollars from me I've tried to call direct express they never answer the dang phone so I guess I'm out 103 dollars

User's recommendation: If I was you do not get direct express there customer service sucks.

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ID
#2143097 Review #2143097 is a subjective opinion of poster.
Location
Rockledge, Florida
Cons
  • There customer service never answers the phone

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I bought something from eBay in June of this year now it's not working

Hi my name is Mary I bought an she S018 robot vacuum and mop and now it's August and now it is not working at all it will not hold a charge I was wondering if you would have the information to get ahold of the manufacturer I need the email or phone number for them it shouldn't have stopped working this fast I tried to contact square trade protection plan people but they told me since I havnt had it a year that I need to contact the manufacturer since it's still under warranty with them
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ID
#2132394 Review #2132394 is a subjective opinion of poster.
Preferred solution
send me a new robot vacuum or give me a full refund