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Omega Juicers - My omega 3 juicer broke while the machine is running

Making juice of carrots and celery which I am doing from 3 years but today it broke, it made some sound so I stopped machine and when opened it I saw auger is broken

User's recommendation: Good product for juicing but not understanding why it broke.

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ID
#1974145 Review #1974145 is a subjective opinion of poster.
Preferred solution
Looking for part replacement