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The Sun Newspaper - £9.50 promos

Booked 2 of the Sun newspaper £9.50 weekend breaks for Church Farm in Sussex, both understandably cancelled due to Covid19 Pushed from Haven who own the site , backwards and forwards between them and The Sun admin teams trying to get my refunds,each saying the other is responsible for refunding. Finally got one refund for the first booking, but still await extras refund direct from Haven And still await total refund of 2nd booking Using Martin Lewis Resolver to pursue the Sun repayment but Contacted Haven direct for remainder and yet to recieve a satisfactory update from them. Time wasting and frustrating and why should it take so long to get your money back to which you are legally entitled

User's recommendation: Poor customer service.

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ID
#1968899 Review #1968899 is a subjective opinion of poster.
Location
Clacton-On-Sea, England
Service
The Sun Newspaper Customer Care
Cons
  • Refunds
Loss
$143
Preferred solution
Full refund