New Reviewer
Update by user Nov 17, 2015

I was finally able to get through to their call center and I've been informed that the second unauthorized charge has been reversed/credited as of 11/17. The fact still remains that GOTIDY.com will zap you with charges even if you don't have a cleaning scheduled, and...

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6 comments
#1339220

I just found out Tidy is ran by several different young investors that explains why they treat homekeepers and clients terrible. They are shady with paying us and will never talk to us.

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ID
#735524 Review #735524 is a subjective opinion of poster.
Location
Los Angeles, California
Cons
  • Difficulty in cancelling
  • Unauthorized charges
Reason of review
unauthorized recurring charge after cancellation
Loss
$45
New Reviewer
Update by user Jan 20, 2015

Great News! Safecart refunded me the two unauthorized charges of $19.95.

The angry emails and reporting to Safecart to the FTC and filling out the fraud paperwork with my bank worked. I hope everyone else is a successful as I was in resolving their issues with...

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1 comment
#922686

Hello,

SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously.

In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at customerservice@safecart.com.

Warm regards,

Kristy

SafeCart Customer Service

www.SafeCart.com

Resolved
ID
#574122 Review #574122 is a subjective opinion of poster.
Location
Los Angeles, California
Pros
  • Conducting a background check
Cons
  • Unauthorized charges
  • Being ripped off
Reason of review
Problems with payment
Loss
$40
Preferred solution
Full refund