New Reviewer

Thor Industries - Every two day trip, ended with another month in shop

I am still trying to contact Thor, through customer service and even engineers. The company’s philosophy is to ignore any and all complaints. I purchased an extended warranty, and these repair centers I have been using are having to redesign and fabricate new pieces and parts to remedy Thor’s horrible design, and the worst installation process known to mankind. They simply don’t care and I hope that they will shut their doors. I can also blame the men and women that work for them too. Thor must go out of their way to hire the worst deadbeats. If North Korea even lobs a nuke over here, I hope it’s aimed at the “ I don’t care” folks employed in Elkhart.
View full review
1 comment
#1695720

Thank you for sharing this experience. You can email me at TMCTeam@***.com or message me the last 8 of your VIN, Phone number and Email, and I can then have a customer support team member contact you.

ID
#1548544 Review #1548544 is a subjective opinion of poster.
Location
Fort Worth, Texas
New Reviewer

Igloo Frf707 Upright Freezer Review

Absolutely the most crooked mother *** I have ever dealt with. Igloo product, serviced by these *** suckers, in Canada, and have their non English speaking *** no customer service in India. I bought it Best Buy 5 months ago and they are in bed with them on this scam.
View full review
ID
#761386 Review #761386 is a subjective opinion of poster.
Location
North Richland Hills, Texas
Reason of review
Poor customer service
New Reviewer

Batteries Plus Manager Review

The manager including all employees are *** You better know what your needs are before you go there because they don't have a clue. The store in North Richland Hills Texas is the absolute worst store ever and that includes all industry stores
View full review
ID
#572232 Review #572232 is a subjective opinion of poster.
Location
North Richland Hills, Texas
Service
Batteries Plus Manager
Reason of review
Poor customer service