Laura J Vey

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Ubereats - Bad service, cancelled order

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I ordered food from Wendys at about 9:50pm. It said 30-40 min, no later that 11:10, which I understand also isnt a guarantee. However, my driver changed three times. The fourth person was scheduled to arrive at 11:20, an hour and a half after I ordered, so my food would have been cold anyway. And at about 11pm, before he had even arrived at the restaurant, my order was cancelled. Im assuming Wendys was closed by the time a driver finally came to pick it up. Now not only is that restaurant closed, but every other one in the area as well, so its too late to order anything else. Guess Im eating cereal -_- .
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Preferred solution: Let the company propose a solution

User's recommendation: Don’t order late at night or if you don’t have a lot of time.