Austin, Texas, United States
Don't order Idol Lash!
A friend told me I should try Idol Lash and they were offering a free trial. On my phone, I clicked on the free trial. Several more blanks to fill out and now I'm being told I need these other products. I can't delete the unwanted products from my order so I delete all my information and back out of the site. 2 hours later (it is now 4:00 am) I get an email telling me I have been charged over $95.00 for a free trial. I went to the site and hit Cancel My Order. Drop down information tells me I can't cancel my order because of high volume. Looked further for return policy and read that I would have up to 90 days to return the product. I would, however, be charged a $10.00 restock fee. For something I don't want and an order I didn't finalize!! Gods! I am SO PISSED!!!
- Inability to cancel an order
Reason of review
Order processing issue
Sharp Propane - No heat, no hot water, can't cook
I've been with Sharp Propane for 13 years. I have been on a service program where they come and give me gas without having to call. Every 2 months in the summer and every month in the winter. They haven't given me gas since March. They have let me run out of gas 7 times. One of the times I ran out, their service guy didn't have the right tool to light my furnace. It was in the 30's, I'm 58 and he left me without heat. One time I ran out of gas, a guy shows up with a 100 gal. tank with no meter and no pump. Tried to charge me a set rate without knowing how much gas I had been given. Now I've run out of gas again. Last night, actually. I called this morning for gas, they said yes, they would deliver. Called again at 5:00 to find out when the service guy would be here and I was told they won't deliver gas because I finally had it and have chosen a different company. New company can't deliver a tank until Friday. I can't cook, bath or heat my house. This is the service Sharp provides to it's long time loyal customers. If you need a propane company, DON"T use Sharp.
- Customer service reps
- Their prices are too high
Reason of review
Poor customer service
Deliver product or service ordered
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