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Muffler Man - Car Repair Review from Paw Paw, Michigan

I had my son drop my car off man on a Saturday at noon. The man working told my son that he had to go an get a filter and that it would take a couple of hours to get it done. My son, not knowing that his phone had been disconnected had given his phone number. Either way the door sign said they were open until 5pm. The website said 6pm. My son walked back to pick up my car a little before 2pm. He walked back home and said that nobody was there. I started calling immediately. I sent a message to the corporate office. I sent a message to the person on the website. I started calling different stores around us. The guy from Paw Paw muffler man called me back around 3pm. His attitude was nasty to start. I asked why the door sign says 5pm, and the website says 6pm. He said" well if you wanna be like that than you can get your car Monday morning". I called the police. They said they've had issues with them before, but there is nothing they can do, besides call the guy. So a business can bully a person, and keep their car hostage for the weekend, when they feel like leaving work early for the day. I wouldn't recomend anyone ever go to muffler man in Paw Paw Mi
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ID
#566476 Review #566476 is a subjective opinion of poster.
Location
Paw Paw, Michigan
Reason of review
Poor customer service