Hiroko Urh

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Verified Reviewer
| map-marker Inwood, West Virginia

Don't buy from "I LOVE YOU" on Amazon

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I purchased a Dyson DC-59 from them on Amazon. The fully charged battery only lasted 10 minutes, couldn't even vacuum 800 square feet. I returned it for a refund of the purchase price, $409.00 but they only refunded $286.30. The vacuum was either defective or falsely advertised because the Dyson ad says the battery will last for 26 minutes. It didn't. This dealer is uncooperative and should not even be allowed to sell on Amazon. He gave no explanation as to why he withheld $122.30. At first he wanted me to wait 2 weeks before refunding my money.
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Loss:
$122
Cons:
  • Just plain poor customer service
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Resolved
Hiroko Urh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Inwood, West Virginia

Resolved: Shapeways ripped me off for $92.03

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Over three weeks ago on October 31, 2014, I ordered some 3D printed parts from Shapeways. One particular part had been ordered previously and printed successfully. Then on November 21st, I check on the status of my order and find that Shapeways canceled this particular print and claimed to have refunded to me $92.03. However, checking my PayPal account, no such refund had been made. I sent a total of 6 emails to them asking where my refund was and all I got was automated responses and no real person addressed the issue. I've since filed a complaint with PayPal and still no response. Today I get a response that my issue has been closed. What's that suppose to mean. The money still hasn't been refunded. I would not recommend doing business with this company to anyone. I have gotten the runaround numerous times, delays in printing parts I've ordered, this cancelation without even notifying me first.
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Loss:
$92
Reason of review:
Poor customer service

Preferred solution: Full refund