ernest m Yan

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Verified Reviewer

TCGplayer - Issue with account

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Impossible to speak to a real person to help with an issue. It's not even an option. I have a serious matter concerning my account and no one to help me with it. TCGPlayer customer service doesn't exist.
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Loss:
$2000
Pros:
  • Multitude of products to sell
  • Inventory
  • Convenient
Cons:
  • Customer service is non existent

Preferred solution: A resolution to my issue. I am a seller and can't get paid for my business.

ernest m Yan

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Verified Reviewer

Total Av - Unprofessional service.

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I used Total for a year. When it came time to auto-renew I canceled service. I was still charged a year again and was told I would get a refund. I never got my refund and Paypal denied my case siding with the seller (Total AV). Terrible customer service and a scam company.
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Loss:
$128
Pros:
  • Virus protection it offered
Cons:
  • Being charged for a service after i requested cancellation

Preferred solution: Full refund

User's recommendation: DO NOT USE!!