It would have been nice if this customer would have contacted me first about issues she has with my business, instead she has forced me to diffuse every one of her claims in a public manner. I will first address her claim to coming in several times and her gown only being done 24 hours before the wedding… She came in for the first time in April, the note on her estimate says “Gown is here, don’t do any alterations until consultation in June to note weight progress.” This customer had a habit of not showing up for scheduled fittings and not contacting me for days later. She did not decide until July 12th (wedding August 2nd) to remove the zipper and add a lace-up back with custom color lace-up, lace straps, and custom Swarovski beadwork to gown (which added $260 to the estimate). She was scheduled to come in to check the lace-up on July 18th, didn’t call and didn’t show up until July 24th 6 days later (wedding August 2nd). These circumstances are what pushed her pick-up closer to her wedding. The reason her gown was picked up the day before the wedding is because she had me steam it and keep it hanging for the wedding. The curtains over the doorway to the fitting room…a comm... even in many retail stores. Small studio…larger studio…more overhead…higher prices… can’t win on that one. Bustle making a snap and tear sound when assembled, the only way for it to make an audible sound is for there to be pressure applied that opposes the action of hanging the bustle...aka someone pulling or standing on train. The modesty panel…if a lace-up back is laced up properly, there will be NO movement from the modesty panel. If a person looks closely at the pics she has posted to my facebook page, you can see that the person that laced her up went over more loops than they went behind. The proper way to tighten a lace-up is to go from behind each loop and pull firmly. This will give the gown the VERY tight corset feel/look they are after. As far as pricing goes... a person can see that there was a lot of customization done to this gown, and these changes were added AFTER the original estimate, and yes, I do charge for items added after the original estimate. For the personal attack on my motherhood, I will NEVER offer any apologies for being able to own a business and raise my children at the same time. I have a 2 and 8 year old that are able to come to work with me, and sometimes the 2-year old needs assistance. She is not a dirty child that runs around with doritos and tramples on the hems of brides. I have hundreds of happy customers that can attest to that fact.
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AnonymousAnonymous#904716
I saw your child walk all over the bottom of the dress. I helped put shoes on your child. Dirty. (Not attacking your parenting, I also have kids with dirty feet on occasion) I also saw her grab the dress and leave a greyish smudge. I agree, you should be able to own a business and raise your child, however, to allow her to touch and walk on someone's very expensive wedding dress is very unprofessional. I was cringing.
She's horrible