Bill O Urz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Verizon - Poor service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I called Verizon to change my service and eliminate TVcoverage. I told the rep that I wanted to reduce my costs and was going with a streaming service. I told her that I only wanted internet and a phone line. She quoted a price that was higher than the bundled rate for three. She did not offer to bundle or show how I could save with a lower internet speed. I am going to find an alternative because without real competition Verizon couldn't care less about customers.
View full review
Pros:
  • Fios
Cons:
  • Cost and poor customer service

Preferred solution: Price reduction

User's recommendation: Avoid Versizon