SEB Bank - Visa card cancelled by accident
after having called my bank in sweden and stopped all activity on my card i found it. i informed the bank promptly and asked them to reactivate the card. according to law, the card may be reactivated within three days,after it has been accidently reported as lost. communication failed. telefon calls to the bank did not come thru and mail messages were left unanswered. i am now stuck in bucharest with a small sum of money in my pocket. the moral of the story is this: you may easily put money into a bank, but getting them out is a different matter. i have plenty of money in my savings account as well as in my account tied to my visa card, but the bank ignores my calls. legally speaking i can take the bank to court, a matter that may cost me some 5.000 dollars. my problem now is how to get back to sweden.
- Failure to respond communication
Reason of review
Poor customer service
Deliver product or service ordered
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