New Reviewer

Thumbtack.com does not screen or investigate false negative reviews, anyone can leave a review even if it is false!!!!

Any one can leave you a review without a problem, thumbtack does not investigate or research the so call complaint, they simply allow the review to post and if you try to contest it they will not remove it... I should of just stayed with Angie's list I tried several times complaining to thumbtack but no response,I got a bad review by mistake and thumbtack will not remove it, the person even called thumbtack to let them know the review was for some one else and thumbtack refuse to take it out, unbelievable I ended up deleting my profile with them...... What a bad lead company unbelievable!!!
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ID
#527434 Review #527434 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
New Reviewer

Thumbtack.com never screens or investigate false reviews...

In the service industry many times there is dispute concerning price, delivery and so forth, which is normal...however when there is a dispute (a disagreement) the first thing customers want to do is give a bad (negative review) thumbtack does not research the complaint or give you time to correct the situation before they allow the review to post!! My website site builder allows you to filter and approve reviews... Some reviews are from customers that haven't done business with and yet thumbtack post the review... I currently closed my account with them, I should of just stayed with Angie's list Lgs
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ID
#527428 Review #527428 is a subjective opinion of poster.
Location
Norcross, Georgia
Product
Thumbtack Website