Resolved
Derrell Gkr

Resolved: Audi Marietta - Used car issue

Updated by user Nov 07, 2019

They fixed not just the console but also a dent on the rear door which was not part of the deal, and they did it for free of charge, about a $1000 fix, as a compliment for the long waiting time. Everyone was nice and understanding, car looks great!

Updated by user Oct 17, 2019

Got update yesterday, seems it will be done by tomorrow and also, they promised to throw in a fix for a pre-existed issue worth about a thousand dollars, for no charge, to compensate for the wait. I'm back on team Audi Marietta, faith in humanity restored

Original review Oct 10, 2019
Bought a used Porsche Cayenne S at the Jim Ellis Audi Marietta dealership. The next morning the middle console (navigation, GPS, radio) shut down. I asked them if they sold me a lemon and they assured it's not the case, the sales associate offered to drive to my place the next day with a loaner car which I will drive until they fix the problem. This was on a Friday and I didn't want the guy spending his Saturday with this, since my place is about two hour drive from the dealership. I said I will drive there on Monday, so I took a vacation day and did just that. I got the loaner car and left the Cayenne. It was seven (7) weeks ago. I inquired a number of times and they were always nice when talked to me but more often than not they didn't respond to my emails, texts etc. I got some updates that the part is expensive and they have to order it and all. I'm sympathetic to them in general but seven weeks looks an awful lot of time to fix an issue and the problem comes down to the fact that the person who did the checkups on the car before selling it, didn't do a great job at all... Buying a used car there most likely not a great idea either. I gave one star for now and will update the review when I know something. Not sure when will that happen though...
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Reason of review:
Bad quality
Derrell Gkr

USPS - Stolen package

USPS - Stolen package
Bought a watch online from Thailand. Someone at the USPS ISC NEW YORK facility liked the watch. That someone stole my watch. USPS will never admit the loss. Today is 10/03/2019. The tracking number shows the package arrived to USPS NEW YORK at 08/22/2019. Filed two separate missing parcel claims. One got closed without resolution, the other concluded the package is in Thailand, even so the USPS web site shows USPS NEW YORK. USPS steals your package if they like it. Only way to be refunded is if the sender initiates it. They didn't. I just bought a watch for a USPS thief. If you have just one option not to use USPS you should do it. I'd pay extra because then at least I can receive the item.
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Loss:
$150
Reason of review:
Problem with delivery

Preferred solution: Full refund

3 comments
Guest

Yep.

Guest

USPS post office employees in Buffalo, NY I believe tried to steal my package but I raised such a fuss threatening to go to the police and FBI that I think this scared them, including when a supervisor insisted they look real hard for it because I was raising such a fuss. What do you know - they found it at the last minute.Turns out it was there all along, but when I went there the employees refused to even look for it despite my having evidence that the package was delivered there already.

Either massive incompetence, or planning a theft.

They are doing an internal investigation and if I am not satisfied with that I will have an external one done. Do go beyond the USPS as needed, and to the FBI, etc.

Guest
reply icon Replying to comment of Guest-1757385

Thanks for the info!

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Derrell Gkr

Turkey Trot running takes registration fees after event cancelled

Turkey Trot running takes registration fees after event cancelled. I wanted my money back but they say they can't see my registration. I've sent registration confirmation email and credit card charge screen shot. {{Redacted}}
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Loss:
$39
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Derrell Gkr
map-marker East Alton, Illinois

1SaleADay - 1SALE.COM order not shipping after 1 month and several promises

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Order placed July 22. First I got two emails for the same order. I got concerned that they charged me twice, I emailed 1SALE's customer service. They assured everything is okay, charged once only.After almost a month on August 19th I asked where the order is, I haven't gotten any shipping notification or anything.Representative Miriam apologized and told me to give them another 3-5 business days. That is also gone. Today is August 27th and I got no merchandise, shipping notification, nothing. a a a a a a a a a a a a a a a a a a a a a a a
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Loss:
$160
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered