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Verified Reviewer | Mesa, ArizonaNative Grill And Wings - Rude and disappearing waitstaff
If you want mediocre food and *** service, then this is the place to go. Native New Yorker has been "updating" their image but new stickers and menus don't cover up the trash that is still employed at this restaurant location. Doesn't matter if you visit when its busy or slow, same poor service. Servers are arrogant and treat you as if you're wasting their time. They disappear after taking an order and then you're left to hail attention of another staff member for any additional service. Last occasion at this location it took over 15 minutes to have a soda replaced that was flat. When it was time to leave, server again nowhere to be found. Had to go to the hostess station to pay our check. Hostess then disappeared and came back with our server almost 10 minutes later, who proceeded to inform us with huge attitude, that she was our cashier as well.
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Verified ReviewerGWC Warranty - Waste of time & money
Called in to cancel a policy that I was talked into purchasing with my used car. Service rep was beyond rude, had an attitude from moment he answered the phone. I corrected him on information he was reading back to me, and then he snapped at me. I told him I did not appreciate his attitude or overall rudeness and wanted to speak with a supervisor. Snapped at me again before placing me on hold for 3 minutes to talk to another person, which was actually a voicemail. Called a 2nd time and was told that I was calling the wrong department and needed to call customer service. Called a 3rd time and phone rang and rang for over 5 minutes before I hung up. Called a 4th time and phone rang for 3 minutes before someone answered. Gave the rep all my info just to be told that they did not set me up with an account and that I needed to contact the car dealer since I signed up for it there. This company is a joke. Waste of money for beyond *** customer service and wait times that are unacceptable.
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