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Parkplace Lexus Grapevine Service - where I go to feel *** and cheated.

Grapevine Lexus #852019
Update. Service manager called me and bent over double trying to regain my trust. Has promised me will do that and train his service advisors to be more careful in how things are stated. This is the first time I felt compelled to write a complaint, because I was so bent out of shape. He was just as compelled to try to change my mind. Via his solid promise, I promise to clean the slate.
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