Franklin J Naf
Verizon - Defective ohone
The OTG feature has never worked on my phone. My wife's phone is exactly the same as mine and her's works perfectly. It accesses USB thumb drives well and mine will not. I waited on hold for 30min to speak with Sam. He said the same things they all have said and blamed it on settings though I told him I have called multiple times over this issue and gone through the settings with no positive outcome. Then said that it was a compatibility issue refusing to believe that the drive worked on my wife's phone. He then said I would have to talk to Samsung and hung up on me.
User's recommendation: Buy two cans and string because if the phone breaks, you are on your own.
Verizon Technical Support
- Wide but weak service area
- Weak signal where i live
- No customer service
Deliver product or service ordered
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