STEPHANIE L Qcs

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Verified Reviewer
| map-marker Virginia Beach, Virginia

Popeyes Louisiana Kitchen - I have a major complaint

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Waited ONE WHOLE HOUR in the drive through and once I got my order, fries were cold and soda undrinkable! Called customer service, and she didn't seem any more concerned than the disrespectful staff that worked in the store, who I am sure is so overworked. However, with the volume of customers, they should be WELL PREPARED for the customers, and they are not! Worst experience of my fast food history!!!!!
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Loss:
$19
Pros:
  • Good chicken
Cons:
  • No chicken
  • Expensive
  • Customer respect

Preferred solution: Full refund

User's recommendation: DO NOT GO TO POPEYES!!!