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MyPillow - No honest about return policy. I was double charged for return shipping.

I paid $84.28 for two pillows. They were very uncomfortable to me and my wife. I called to return them. They encouraged me to try another firmness/type. I did (at no charge). That pillow didn't work either, so I called once again to return. I received an email telling me that I would be charged $9.98 for return shipping to which I agreed. Truth is, they only returned $63.24, a difference of $21.04. The last time I called I finally left a message due to the long wait. Further research shows that I am not the only one to be charged more and credited less during the return process. I don't know how they justify this, and don't know if I'll waste my time to call. Lesson learned...but disappointed in an organization that claims solid Christian faith. Let your word be your bond.
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ID
#1920804 Review #1920804 is a subjective opinion of poster.
Loss
$21
Preferred solution
Full refund