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Eventbrite - No Communicaton

Update by user Sep 30, 2021

Have not heard anything yet

Update by user Sep 30, 2021

Radio Silence

Original review posted by user Sep 30, 2021
I purchased tickets on 9/10/2020 for the Friendsgiving in Cleveland November 2020, understandably it was cancelled due to CoVid, it was rescheduled for April 2021, but again cancelled and rescheduled for November 2021. Now, my tickets are not under my name, I can't find the event anywhere and I never got my money back ($117.65). For both previous events I tried everything I could to contact someone and nothing. Lack of communication with the company is HORRIBLE, no one communicates at all. Both prior dates were cancelled on Facebook less that 24hrs before the event. Are you telling me you did not know before that it was being cancelled. I need someone to update me on the November event, if there is no November event (I do not see it listed) I would like ALL my money back ASAP.

User's recommendation: OH HECK NO!!!

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ID
#2922217 Review #2922217 is a subjective opinion of poster.
Cons
  • Communication
  • Delay on getting money back
Loss
$118
Preferred solution
Full refund

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Wearyourbeer - T-Shirt Review from Lyndhurst, Ohio

Back on May 21, 2015 I ordered a product (TShirt) from one of this company, I paid extra for expedited shipping. That next morning I called to cancel, since I never received information that the product was shipped I figured I would catch it in time. When I spoke to the representative she had stated that the product was shipped that same day. She said I was still able to return it and that I should just mark it as "return to sender". On May 28 or 29, 2015 (not exactly what I call expedited shipping) I received that package and turned around and sent it back, just like I was told. When I never heard back or saw a refund of my money, I called and they said they hadn't received it yet. I went through the same scenario above explaining the situation, the lady on the phone was the one to tell me that the package was shipped from a different location and they have to check and she would get back to me. Never heard back and had to call again and explain the situation, again, and she told me the same thing and she would get back to me. She did get back to me and stated they hadn't received it yet. This went on for several conversations. Finally the supervisor Linda got involved and she told me the same thing. She told me she would hear more information "tomorrow" and would promise to call me back either way, she never called me back. When I had to call her back, she stated she didn't hear anything until later that afternoon, ok fine but you promised you would call back either way and you didn't. I told them if I didn't have my refund I was contacting the BBB, they didn't care. I asked for her managers name and she stated something like, I don't have one, and I said, oh so you report to know one, she is like I can't give out that info. To me it was, I don't want you to talk to my manager. She emailed me to tell me what she has been repeating asking me the same thing, I tell her the same information, I don't have a tracking number, I was told to mark "return to sender". After a few emails back and forth, I get a different email from Roy Laniado, saying "It shouldn’t be much longer. As soon as its returned to sender we can refund you in full." I email Roy again and told him again I wanted my full refund including shipping and again today he said that he isn't doing anything until he receives the package. And Again I told him it was sent back the way his staff told me to send it back. Its convention for him to say he doesn't have it. I've caught them in lies. It's been over a month since this process started and nothing has changed. I don't have it, they claim they don't have it. I don't trust a word that comes out of Linda's mouth. Very bad customer service. Do not trust them, buy nothing.
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ID
#654777 Review #654777 is a subjective opinion of poster.
Location
Lyndhurst, Ohio
Reason of review
Poor customer service

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Proficio Mortgage Ventures LLC - Proficio Mortgage Ventures - Untrustworthy Mortgage Lenders

When I started working with the lender he said the closing cost was $4,000 and since the last company I was working with was $5,000 what I borrowed was already $1,000 over and when I told them I couldn't give them $3,800 at the title signing he said and I quote (and I have proof of this in writing)$2,800 remaining for down payment since you already gave $1,000" and that is just one of many that support this. The appraisal fee was state to me and to me Realtor that it would be returned, he promised it to not one person but two of us. And through the rest of the process it was never mentioned that I was short $1,000, I always confirmed monies that I needed because I always wanted to make sure I was going to be ok and NEVER once did he say I needed an extra $1,500. The rent coming from the owners of the house was worked out between me, the owners, and both sets of reactors. Then once day the lender called was like I didn't know they were paying you $1,500 in rent to stay until August, still didn't say anything about owing more money. Then next thing I know at signing, I owe $1,500 plus an additional $200 something. I call this sneaking and taking advantage. It is like when I would question something I didn't understand he would say, you don't need to worry about it. And they text at the end when he would treat a customer the way he did. Now through out the process, my lender would try to explain stuff to me and I would say I don't understand, and his response was, you don't need to worry about it, and I heard that at least a handful of times. Rude! When it was the week of closing, I had a strange feeling my amount to bring to closing was not going to be $2,800 and I kept asking my lender for the amount and he would say, "title company" wouldn't answer me, that went on for a few text message, with that I knew something was not right, so when I found out the amount, which was close to $200 more than expected, I questioned him and he stated he was close and he never said it was exact and he used the words "about" and "approximate" nope he didn't I have all the emails/texts, never used those works, I have text message where he said I was "You are wrong" he was "right" "I am correct. AGAIN", this is how they treat customers. Then the closing day, he comes up with a Realtors cost that came out to nowhere, he told my Realtor he didn't know about it, but I have to pay for it, he just keeps spending my money. I still have it all and I wont let them take advantage of me just because they think they can. I will let others know how they treat their customers and take advantage of them. If they aren't going to pay what they owe me, I am just going to keep putting the work out there about them until I feel like stopping.
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2 comments
#1125319

I also had a similar experience with them. They also gave me the run around with insurance that would be required.

I would receive an email that would say we need these 4 items and we will be ready to close.

This went on and on. Finally, after 6 months my loan was closed.

#867926

Shut up

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ID
#510638 Review #510638 is a subjective opinion of poster.
Location
Independence, Ohio
Loss
$2159