New Reviewer

I was at the best buy store in Snellville ga, and was told about a product that was better than the product that I had just purchased with a better value, long story short the samsung guy gave me the

Samsung rep. Gave me the price but the sale had ended that Saturday and now it was that sunday .when the exchange was being made is when the price wasn't the quoted price and the manger said that there was nothing that could be done! Called customer service and they also said the same.i buy a lot of my electronic devices from them and I tolerate poor customer service from this location but this is un heard of and needs to get better I will be contacting the corporate office as soon as they're open.i hope they can be of help
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4 comments
#840912

One, if the Samsung guy talked to you about a "better product" and it was a Samsung device, that may not have been true. You also cannot exchange a product and expect to get a sale price of it AFTER the sale has ended. Common sense.

#841330
@The dude

The problem was he was with a best buy associate and I was told it was a clearance price! Mr common sense, I dont work there so I don't know what is on sale or clearence.like I said he represents best buy also they collaborate when selling you an item.

#841333
@Seng Dzw

I only gave the shorten story . Anyway the next day the manager made it right

#843494
@Seng Dzw

i think youre mentally handicapped

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ID
#504547 Review #504547 is a subjective opinion of poster.
Location
Rancho Cucamonga, California