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Greentree Servicing - Fee for online mortgage payment

I called to find out if they really charged $12 for on-line payments. Talked to "Biedrick" who told me they were located in South Dakota. Their website says California. Wherever it's at it must be the 1990's there because I haven't had to pay a fee for paying my mortgage on-line since 1997. So good ol' Biedrick told me that he didn't have to provide me with his last name. Then I log onto Pissed Consumer and low and behold - THE WHOLE COMPANY IS OBVIOUSLY A TRAINWRECK. It sounded like they were being run out of someone's house. The first girl I talked to was rude and actually laughed at me when I requested to talk with a manager.
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ID
#489657 Review #489657 is a subjective opinion of poster.
Service
Greentree Servicing Mortgage
Loss
$12