Ruperto L

Lazada Philippines - Hard to cancel items beyond delivery time

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Pls cancel order# 288958****43780 item mask and order# 287899****43780 item hair trimmer.... Long overdue of delivery also i have placed order to other supplier... Wont pay for this

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Preferred solution: Deliver product or service ordered

1 comment
lazadaph

Hi, Ma'am/Sir. We understand your disappointments and we are sorry for what you've experienced.

Please be advised, items shipped via sea such as powerbank, selected electronics, liquid exceeding 100 ml, please add 15 days on top of the said timeframe. For import items (international), delivery time frame is within 20 - 30 calendar days. We would also like to inform you that items are no longer be able to cancel. For more details about returns, kindly check this link: https://tinyurl.com/rj4tc7c.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 9am-6pm Mondays-Fridays. Regards!