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Budget Car Sales - Ridiculous drop off fee and Left me stranded

Worst experience ever. I rented a car for 4 days with 1 way drop off from SFO to DC. Before I checked out, I asked if I could drop off in Columbus OH or somewhere towards DC there instead of DC if I can't make it on time. They said yes but maybe $50 -$100 charge to which I agreed. I couldn't make it to DC on time and had to drop in Pennsylvania. I called the Pennsylvania state college location a dozen time the day before I tried to drop off but the phone would ring and hang up with no response and no answering machine. I got hold of corporate office and they said state college PA location is open and I can drop there. They did not mention it is a licensee location and extra drop off fee. Next day at the state college PA airport when dropping off the car I waited almost an hour to talk to a rep but no one was working at the counter. A janitor had to show me where to drop off the keys. Without notice, I was charged $750 extra because I dropped off at that airport! It heavily overdrafted my account on a weekend and left me stranded in the middle of the country for couple days unable to get food and gas. Customer service said they could not help me! They could have notified me first I would have extended the rental longer and drop it off elsewhere. I thought I was saving money with budget but cost me 5 times more than other services and Its very upsetting how they handled this situation and could not work with me. Completely ruined my work trip and plans.

User's recommendation: There are better car rental companys.

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#1907361 Review #1907361 is a subjective opinion of poster.
Preferred solution
Price reduction