Us Airways - Ruined Luggage
On the first leg of my trip, the baggage handlers caused a bottle in my suitcase to crack, which spilled liquid on my clothing. Then coming back, a wheel was ripped off my suitcase. All I got from customer service was some song-and-dance about them not being liable for such damage. My luggage is less than 2 years old. It has been overseas with Delta and was not damaged. I cannot afford new luggage every time I fly. I am terribly disappointed in their cavalier attitude about my luggage. US Airways has terrible service and I will not use them again unless I have to.
- How my baggage was handled and damaged
Reason of review
Damaged or defective
Let the company propose a solution
1800Flowers - 1-800- Flowers.com
I had a delivery for today. Florist said they could not deliver my plant today because the address was wrong and the contact information was wrong. When I called 1-800-flowers.com to verify the information IT WAS correct. When 1-800-flowers.com called to find out what happened with the florist, they would not answer and 1-800- flowers would not give me their information. They said they would refund my money, but the money is not the issue. I am so hurt. I had to put a price on this loss but the price cannot be measured. Today was a very important day and I live 8 hours away from where the delivery was supposed to be made. Because the delivery was not made, this cannot be fixed. The damage is beyond repair. :(
Washington, District Of Columbia
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