comment to review:

I want to order some of your products.

It Works #1888933
You need to go over and file a complaint on the Better Business Bureau website, ItWorks does seem to answer them over on there and will refund. You'll have to send everything back etc, but you should get your money back. Whatever you do don't close the case over there until you have the money back in your account,
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comment to review:

There was money taken out of my bank account

It Works #1887512
They don't answer complaints over here, but ItWorks does answer all of them over on the BBB Just google ""BBB ItWorks" and it'll come up for you to file. You'll see on here that 500 other people have filed complaints about this same thing, if you don't hurry and do it, they'll take money out again next month as well. Good luck
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comment to review:

Pissed customer

It Works #1884370
They are trained to spam people not stop by messaging them 20-30 times or until the person finally agrees to purchase products or join the "business opportunity" aka pyramid scheme. They're also told not to tell people who they get to purchase that they will be put on auto ship. They don't answer complaints over here, but ItWorks does answer them over on the Better Business Bureau website, so go file a complaint over there and demand a refund and that they stop charging your account. And never buy from these people on social media that work for these MLM companies because most require an auto ship and most won't tell you that.
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comment to review:

I want to buy it works supplement

It Works #1884314
Have you not read the 1800 complaints on here? why in the *** would you want to buy anything from there? Products are awful and they absolutely don't work. I mean come on, how are vitamins going to help someone lose weight? if they worked, this would make every major news channel. lol..It's nothing more than a "legal" pyramid scheme.
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comment to review:

Product issue

It Works #1884313
That's because these reps are told not to tell you about the autoship. Hence why they aways want to sign you up themselves, they don't want you actually reading anything on the website when you are on there. ItWorks doesn't ever answer complaints on this site, but they do answer all of them over on the Better Business Bureau website, so go file one over there,
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comment to review:

Charges for items

It Works #1884312
ItWorks doesn't answer any complaints on here at all, but they do answer all off them over on the Better Busines Bureau website, go file one over there to get your money back. And in the future, don't buy from these people in these mlm'l like ItWorks, there's always some kind of catch to it, which is usually an autoship, that's always a nightmare to get out of. If you're not sure if it''s an mlm, always Google "Is_____ an mlm (insert company name). if it is, don't buy anything.
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1 reply
Anonymous
#1886548
Thanksfor your reply an yes i already reported them to bbb.
comment to review:

It sent me to a auto repair number

It Works #1884310
The distributors can 100% cancel your autoship. if she's telling you differently she's lying. They signed you up so they should have all your log in info, ask her for it. Once she gives it to you, you will see it won't work, then she'll play dumb and tell you to call customer service,knowing they shut their phone lines down back in January. Go file a complaint on the Better Business Bureau website, ItWorks answers them all over there and don't even check this site. If you file over there, they will definitely respond to it.
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comment to review:

Returns/refunds

It Works #1884307
Go file a complaint on the Better Business Bureau website, ItWorks answers them all on there. By the sounds of it, you'll get a refund, so make sure you file a complaint.
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comment to review:

Cancel order

It Works #1884306
Pearl, ItWorks does not answer any complaints on this site, but they do answer all of them over on the Better Business Bureau website, go file one over there. They shut their phone lines off back in January so there's no way to contact them, so file on the BBB. And in the future don't buy from these people selling products for an mlm company, they're usually super shady and a lot of reps lie about auto ship etc, just to make a sale.
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comment to review:

Questions

It Works #1884302
Have you not read the 1800 complaints on here? How about you take the time to read their new Income Disclosure Statement that they just released, where it shows over 90% of people who join make less than $70 a month. Have fun losing a *** ton of money lol
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comment to review:

Charged my bank account

It Works #1884300
ItWorks does not answer any complaints on this site,but they do answer them all on the Better Business Bureau website, so make sure you file one over there, because you will keep getting charged every month. Be aware, they will try and charge you a $50 cancellation fee, so if the person you bought it from didn't tell you that(most don't) make sure you put that in the complaint. Only other thing you can do is go to your bank, tell them you lost your debit card and get a new one so they can no longer charge the one they have on file
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comment to review:

Charged incorrectly

It Works #1884299
ItWorks doesn't answer complaints over here but they do answer all of them over on the Better Business Bureau, so file one over there. I know you said you didn't buy anything but do you have a friend or family member who is a rep for them?
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comment to review:

Cancel account

It Works #1884298
Venice, only two things you can do is ether file a complaint on the Better Business Bureau website,since ItWorks does answer all of them over there or go to you bank, tell them you lost your debit card and get a new one sent so they can no longer keep charging the one they have on file. And stay away from buying from MLM companies, almost all of them have an autoship that is required, and reps like to keep that to themselves.
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comment to review:

I need to stop the autoship payment

It Works #1884295
The problem with that though is these ItWorks most reps sign you up themselves and then when the member asks for their log in info, it won't work and are told to contact customer service, which as you can see from all the complaints on here, they shut their phone lines down back in January. And now people who file a chargeback on their cards are losing because ItWorks send the bank the " contract" which shows they're on the hook for it, whether you seen or signed it or not. Just an awful company. ItWorks doesn't answer complaints on this site but they do answer all of them on the Better Business Bureau website,go file one on there. Only other thing to do is have your bank card shut down and get a new one so they can't bill the one on file.
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comment to review:

Refund needed!

It Works #1884285
ItWorks doesn't answer any complaints over here,but they do on the Better Business Bureau Website, so go file a complaint over on there to get your money back.
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comment to review:

I need to stop the autoship payment

It Works #1884284
Joia, ItWorks doesn't answer complaints over here at all. You will need to go on the Better Business Bureau website and file one over there, as ItWorks does answer them all.. They shut their phone numbers off so no one can call customer service. Just a disgusting company. Stay away from buying from these people in thee mlm companies, because there's always some kind of catch to it.
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comment to review:

Items

It Works #1884282
Go file a complaint over on the Better Business Bureau website, they answer all complaints on there, and do not on here. One of the sleaziest, most unethical mlm company out there.
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comment to review:

Cancel auto ship

It Works #1884280
They disconnected their phone numbers. Shady isn't? Itworks doesn't even check anything on this site, but they do over on the Better Business Bureau website, so go file a complaint over there, as they answer all of them. In the future, just be careful buying from these people that are in mlm's, they usually come with some kind of catch, like autoship, which is always so hard to get out of.
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comment to review:

Questionable business practices

Melaleuca #1883820
There's hundreds of complaints over on the Better Business Bureau website. It's about the only site where they do respond to consumers complaints and does seem to try and rectify issues. I agree, it's a very very shady company. You can join in under 5 minutes, but to cancel is a nightmare.they make you fax a cancellation request and then play the "we never received it game" over and over so they can get away with continuing to bill you month after month.
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comment to review:

Customer service

It Works #1883816
Go file a complaint on the Better Business Bureau Website,ItWorks answers all complaints over there and not on here. Yeah, they are definitely a shady company. All MLM's are lol.,
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comment to review:

To cancel order

It Works #1883809
Good luck with that. ItWorks doesn't answer complaints over here, but they do answer them all over on the Better Business Bureau website, so go file one over there. Keep in mind they're gonna charge you a $50 cancellation fee for getting out of the autoship . Go read the complaints on the BBB! You'll see what I mean.
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comment to review:

I didn't order anything from it work and took money out of my bank

It Works #1883806
ItWorks doesn't answer complaints on this site, but they do answer all of the, on the Better Business Bureau website, so go file one on there, you'll get a response. As you'll see on the BBB! They're notorious for doing this to people and there's even red alerts up over it. Terrible company!
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comment to review:

I didn't order anything from it work and took money out of my bank

It Works #1883805
ItWorks doesn't answer complaints on this site, but they do answer all of the, on the Better Business Bureau website, so go file one on there, you'll get a response. As you'll see on the BBB! They're notorious for doing this to people and there's even red alerts up over it. Terrible company!
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comment to review:

Can't cancel autoship

It Works #1883804
ItWorks doesn't answer complaints on here, but they answer all of them over on the Better Business Bureau website,so go file one over there.
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comment to review:

To cancel a subscription and get my money back

It Works #1883802
Hate to tell you this, but she's never going to cancel it.. ItWorks doesn't answer complaints on this site, but they do on the Better Business Bureau website, so go file on over there, you'll get a response from them. And you'll definitely get a refund, especially because you have the proof in those messages. Just please go file one over there! And just a heads up, don't order from these people on Social media that are reps for these MLM's, because they ALL will lie just to make a sale. And if ever in doubt always Google " is ____ an MLM" of it says yes, RUN! Lol
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comment to review:

RETURNED PRODUCT WONT REFUND MONEY

It Works #1883801
ItWorks doesn't answer complaints over here, but they answer all of the, on the Better Business Bureau website. Go file one over there. This company is awful and you'll see on the BBB there's like 500 complaints on top of red alert warnings. And for the love of all things, don't ever join an MLM again. They literally are all the same.
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comment to review:

I need help with something

It Works #1883800
ItWorks doesn't respond on here at all. If you want a response from them,, you'll need to go file a complaint on the Better Business Bureau website. You'll see there's like 500 of them on there. It's one of those pyramid scheme companies and they're sleazy as ***
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comment to review:

Returning unopened product

It Works #1883799
Go file a complaint on the Better Business Bureau website. ItWorks doesn't answer or respond to anything over here,but does on there. It's about the only way to get them to answer, because they changed their phone number and no one can get a gold of customer service now. Shady company.
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comment to review:

I need to cancel the rest of the orders

It Works #1883795
Sadly, you'll be getting more shipments because they don't tell you it's an autoship. Go file a complaint on the Better Business Bureau website. Itworks answers them over there and not on here. If you go over there and file, ItWorks will respond back.
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comment to review:

Refund

It Works #1883794
Here's the scam. These reps sign you up, give you false login info, so you can't cancel later on. They've been doing it for years. Go file a complaint over on the Better Business Bureau website. ItWorks answers them over there and not on this site. There's even red alert warnings on the BBB about this company and they just a warning letter from the FTC. Sleazy company!
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comment to review:

To cancel my account and orders

It Works #1883791
They're chargoing you for their website fee. They love to leave that out when reps sign up. Go file a complaint on the BBB? ItWorks answers them over there and not on this site.
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comment to review:

Refund needed!

It Works #1883790
Mattel, go on the Better Business Bureau website and file a complaint. ItWorks answers them over there, and not on here. Of you file one, they will stop charging you. Only other way is to go to your banks and tell them you lost your card, get a new one sent, so they can't keep charging the one they have on file. This is one of those MLM pyramid scheme things, and ode companies are notorious for these auto ships. Best bet is to stay clear fro, ordering from any of them.
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comment to review:

Cancelled

It Works #1883787
ItWorks doesn't answer complaints over here, but they do on the Better Business Bureau website, go file a complaint on there. Sadly, there's like 500 other people on the BBB saying the same thing. But they answer every complaint, so you'd be able to get them to stop charging you. You not other thing you can do is go to your banks and get a new card sent so they can't keep charging the one they have on file.
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comment to review:

Stop taking money outta my account and put it back

It Works #1883785
They have like 500 complaints over on the Better Business Bureau website, go file a complaint on it, as ItWorks answers them over there and doesn't over here. You'll be able to get them to stop charging you if you do. This company is one THEE worst MLM's out there. Only other thing you can do is go to you bank and tell them you card broke in half, and get a new one, that way they can't keep charging the one they have on file, because the ccv number on the back will be different.
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comment to review:

I returned a product and didn't receive a refund

It Works #1881333
They don't answer complaints on here. Go to the Better Business Bureau website and file a complaint, since they answer them over there. Demand your money back! They tend to refund people if you file a complaints. Good luck
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comment to review:

No longer a customer

It Works #1881330
Go file a complaint on the Better Business Bureau website. They answer complaints over there and not on here. Demand a refund! Or go to your bank and cancel your card and get a new one so they can't keep charging the one they have on file.. These reps deliberately lie to people and don't tell them they will be getting shipments every month. Nothing more than a sleazy pyramid scheme company.
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comment to review:

Charges on account

It Works #1881328
Get out while you're ahead. You'll end up spending more than you'll ever make with that company. And next month, they'll take the same amount again.
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comment to review:

Being ripped off big time

It Works #1881327
Your friends KNEW it was an autoship. They're told not to tell customers. Them they play dumb when you confront them about it.,. my advice is to file a complaint on the Better Busimess Bureau website and demand a refund. They answer complaints over there and not on here. There's actually a huge warning on the BBB about this exact same thing. Or go to your bank, and get a new card, so they can't keep billing the one they have on file. And never support a friend in an MLM again, because almost all of the, do this autoship crap to people.
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comment to review:

Taking out money in account

It Works #1881325
Either file a complaint over on the Better Business Bureau website, they answer complaints over there and don't on here or go to your bank and get a new card so they can't keep charging the one they have on file.
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comment to review:

Customer service

It Works #1881324
They're told not to tell people that it will be an autoship. Now people are saying that they're being charged past the 3 months. I'd go to your bank and get a new card, so they can't keep billing the one they have on file, about the only way to get them to stop. Of course it doesn't work, it's just vitamins. If vitamins actually helped people lose weight, it would've made worldwide news lol. Just stay away from buying from these MLM companies, because most pull this crap.
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comment to review:

Cancellation

It Works #1875940
Go file a complaint over on the Better Business Bureau. ItWorks answers complaints over there but doesn't on here, so definitely file one so you can get a refund. These reps flat out lie to customers not telling them that they're being put on autoship. Then they go and disconnect their phone lines so no one can call. The FTC needs to put a stop to them. And in the future, don't buy any items from these people trying to sell procdicts from an MLM company, because there's almost always a catch. And if you don't know if it's an MLM, just google "Is xzy an MLM company". If it is, steer clear.
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comment to review:

Can’t get my refund

It Works #1875934
Your best bet is to go file a complaint over on the Better Business Bureau website..ItWorks answers them over there and not on here. There are hundreds upon hundreds of complaints over this exact same scenario,and they do tend to refund people if you file one. They seem to have disconnected their numbers so people can't call them. These reps are taught to lie to the customers and hide the fact that they're putting them on autoship. *** should be illegal! This company has got to one thee worst MLM's out there.
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comment to review:

Want my Money back

It Works #1875923
Go file a complaint on the Better Business Bureau website. ItWorks answers complaints over there and not on here. There's hundred and hundreds of complaints on there over this exact same thing and they do tend to refund you. These reps literally love and tell you it's just a one time purchase when they know damn well that they're signing you up for autoship. That's why they want to place the order. They don't want you going on the website and reading the fine print.
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comment to review:

Took money out of my account

It Works #1875919
Selina, go file a complaint over on the Better Business Bureau website. ItWorks answer complaints over there and not on here. There's hundreds of complaints over the same thing on the BBB and they do seem to refund people, so I'd definitely complain over there. Their reps are so shady and literally lie and tell people it's a one time charge when they know damn well that they're signing you up for an autoship. Just never give people your cc number to let them order for you. They do this so you can't read the fine print. Actually they're that led to order for the customers! Gotta be one of the sleaziest companies out there.
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comment to review:

Got misinformed

It Works #1875916
Go file a complaint on the Better Business Bureau website about this. ItWorks answers them over there and not on here. This company needs to be stopped!
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comment to review:

Furious with duplicate orders, not ordered

It Works #1875914
Tamla, go file a complaint on the a Better Busimess Bureau website.Itworks answers complaints over there, not on here. Sadly, there's even a red alert up on the BBB about this exact thing. Charging people and not telling them that they're locked into buying. So sad seeing all these complaints, all saying the exact same thing. Use it as a lesson learned and don't ever buy stuff from these pyramid scheme companies.
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comment to review:

I got new card number how did you charge it when you don't have the card number

It Works #1875913
Go file a complaint on the Better Business Bureau website. ItWorks answers complaints over there and not on here. That's crazy that they're finding a way to charge cards even after they've been changed. No way that can be legal.
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comment to review:

I would like to cancel my subscription I only wanted to try your product and i got another order i did order

It Works #1875911
These reps will tell you that you're getting a one time product, but they actually sign you up as a loyal customer, which requires you to purchase for 3 months. They won't tell you this, so that's why you got charged again, and you will be charged again next month. Go file a complaint over on the Better Business Bureau website. ItWorks answers complaints over there and not on here. Or go to your bank and get a new card issued so they can't keep charging the one they have on file. And remember in the future, not to buy products off people who are reps for these pyramid scheme companies, like this one, because there's almost always a catch to it.
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comment to review:

To get my loyal customer info

It Works #1875909
The reps won't give it you to, because they don't want you cancelling. They shut their customer service numbers off so you can't even call. My advice is go file a complaint on the Better a business Bureau website, ItWorks answers complaints over there and not on here. And n the future, never give someone you credit card info, so they can order for you, because this is what happens.
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comment to review:

Refund

It Works #1875907
Go file a complaint on the Better Busimess Bureau website. They answer complaints over there and not on here. They *** their phone numbers off so you can't even call customer service to cancel. And if you contact the rep you went through to get it, they'll tell you'll they'll cancel it for you, but they 100% won't and you'll end up getting charged again.
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