I have had hughes net for 5 months. They don't have a page we can write on because I am sure they have too many complaints. so they disabled comments. I live in the sierra mountains. My internet options are limited to Volcano internet and Hughes net. Volcano cant help me anymore so all I have is hughes net. I asked them to hook me up and to have my bill date start from the first to the first. They came out on the 23 and installed and immediately started my bill date as the 23! I have for 5 months been trying to change that. Come about the 19of every month my internet slows down because i am at the end of my data. A CAPPED DATA at that. When I had Volcano, i had unlimited data for 45.00 a month. I now pay 94 a month for a capped 30 gigs. 15 in daytime 15 while I am alseep. Like that is going to do anyone any good! I woke up this morning at 4 am to get some images uploaded to find out I had no connection. 2 hours and 45 minutes on the phone with them and I am still not up and running. When the installer came out, he marked where the dish had to go. I dug the hole and poured the cement myself to save $180 installation fee. When he came back the next day to install he was pacing around and looking very distraught. I asked him what is wrong. He had to admit he marked the wrong spot. and that he was going to have to remove some branches from my 100 ft pine tree. I said well why don't I just move the hole. He said he couldn't come back and it would eat up his profit if he had to come back. So I allowed him to trim some branches. He cut three huge branched and left the fourth one dangling from the tree 15ft above my head. He left it there and told me he is not a tree trimmer and he already was doing stuff he wasn't supposed to do so he can't cut anymore and LEFT it dangling there by a 4 inch piece of bark. I had to cut it down myself. I am disabled and a woman. I was able to get most of it but had to hire and pay someone else to take it down. also I had to buy equipment to try to make it work better and it just doesn't work right. There customer service is terrible. I am so sick of their scripted responses. So now I am left to post where ever I can what they are doing to me. Hughes net has the worst internet service I have ever experienced. Direct TV, Hughes net and wild blue and all of those are using data caps that are not regulated by the government. No one is telling them they can t do that. They are blocking websites, slowing down speeds, interrupting web browsing and taking total control over your internet usage. We all need to write to our congress (like that will do a fricken thing) As consumers we do not have to stand for this. At&T charges a fortune for data. We are being ripped off every second of the day with every *** of data we use by every data company out there. when is enough enough? how long are we going to let ISP's charge what ever they want with no regulations? I was going to make my own page like this. glad to have seen this. I will do my best to spread the word. Hughes net are thieves but so is every other internet provider out there. I don't pay for TV anymore. I need my internet for my work but I don't need TV and I haven't paid for TV for 4 years. I bought an antenna for free local channels and I use roku if I want to watch movies. $7.99 is all I pay for TV. If you all stop paying their outrageous fees they will be forced to lower them. But if you continue to pay for terrible service, they will just keep raising it. consumers can take back control by just not using their services. You don't need HBO its all on Net Flix. Quit acting like sheep. They want you to NEED them. Only consumers can put a stop to this. if you think it is too expensive then stop paying it!! They entice you with deals and channels and specials and you all fall for it. Get net flix and put these big conglomerates out of business! They set a price and we pay it. How *** are we?? if we all threaten to quit their service they will go out of business. Don't pay your bill. If we all stopped paying our bill for one month and demand lower prices, they will have to delver or close their doors. I quit my TV and if it wasn't for my job, I would quit the internet too. I have had hughes net for 5 months. They don't have a page we can write on because I am sure they have too many complaints. so they disabled comments. I live in the sierra mountains. My internet options are limited to Volcano internet and Hughes net. Volcano cant help me anymore so all I have is hughes net. I asked them to hook me up and to have my bill date start from the first to the first. They came out on the 23 and installed and immediately started my bill date as the 23! I have for 5 months been trying to change that. Come about the 19of every month my internet slows down because i am at the end of my data. A CAPPED DATA at that. When I had Volcano, i had unlimited data for 45.00 a month. I now pay 94 a month for a capped 30 gigs. 15 in daytime 15 while I am alseep. Like that is going to do anyone any good! I woke up this morning at 4 am to get some images uploaded to find out I had no connection. 2 hours and 45 minutes on the phone with them and I am still not up and running. When the installer came out, he marked where the dish had to go. I dug the hole and poured the cement myself to save $180 installation fee. When he came back the next day to install he was pacing around and looking very distraught. I asked him what is wrong. He had to admit he marked the wrong spot. and that he was going to have to remove some branches from my 100 ft pine tree. I said well why don't I just move the hole. He said he couldn't come back and it would eat up his profit if he had to come back. So I allowed him to trim some branches. He cut three huge branched and left the fourth one dangling from the tree 15ft above my head. He left it there and told me he is not a tree trimmer and he already was doing stuff he wasn't supposed to do so he can't cut anymore and LEFT it dangling there by a 4 inch piece of bark. I had to cut it down myself. I am disabled and a woman. I was able to get most of it but had to hire and pay someone else to take it down. also I had to buy equipment to try to make it work better and it just doesn't work right. There customer service is terrible. I am so sick of their scripted responses. So now I am left to post where ever I can what they are doing to me. Hughes net has the worst internet service I have ever experienced. Direct TV, Hughes net and wild blue and all of those are using data caps that are not regulated by the government. No one is telling them they can t do that. They are blocking websites, slowing down speeds, interrupting web browsing and taking total control over your internet usage. We all need to write to our congress (like that will do a fricken thing) As consumers we do not have to stand for this. At&T charges a fortune for data. We are being ripped off every second of the day with every *** of data we use by every data company out there. when is enough enough? how long are we going to let ISP's charge what ever they want with no regulations? I was going to make my own page like this. glad to have seen this. I will do my best to spread the word. Hughes net are thieves but so is every other internet provider out there. I don't pay for TV anymore. I need my internet for my work but I don't need TV and I haven't paid for TV for 4 years. I bought an antenna for free local channels and I use roku if I want to watch movies. $7.99 is all I pay for TV. If you all stop paying their outrageous fees they will be forced to lower them. But if you continue to pay for terrible service, they will just keep raising it. consumers can take back control by just not using their services. You don't need HBO its all on Net Flix. Quit acting like sheep. They want you to NEED them. Only consumers can put a stop to this. if you think it is too expensive then stop paying it!! They entice you with deals and channels and specials and you all fall for it. Get net flix and put these big conglomerates out of business! They set a price and we pay it. How *** are we?? if we all threaten to quit their service they will go out of business. Don't pay your bill. If we all stopped paying our bill for one month and demand lower prices, they will have to delver or close their doors. I quit my TV and if it wasn't for my job, I would quit the internet too. I have had hughes net for 5 months. They don't have a page we can write on because I am sure they have too many complaints. so they disabled comments. I live in the sierra mountains. My internet options are limited to Volcano internet and Hughes net. Volcano cant help me anymore so all I have is hughes net. I asked them to hook me up and to have my bill date start from the first to the first. They came out on the 23 and installed and immediately started my bill date as the 23! I have for 5 months been trying to change that. Come about the 19of every month my internet slows down because i am at the end of my data. A CAPPED DATA at that. When I had Volcano, i had unlimited data for 45.00 a month. I now pay 94 a month for a capped 30 gigs. 15 in daytime 15 while I am alseep. Like that is going to do anyone any good! I woke up this morning at 4 am to get some images uploaded to find out I had no connection. 2 hours and 45 minutes on the phone with them and I am still not up and running. When the installer came out, he marked where the dish had to go. I dug the hole and poured the cement myself to save $180 installation fee. When he came back the next day to install he was pacing around and looking very distraught. I asked him what is wrong. He had to admit he marked the wrong spot. and that he was going to have to remove some branches from my 100 ft pine tree. I said well why don't I just move the hole. He said he couldn't come back and it would eat up his profit if he had to come back. So I allowed him to trim some branches. He cut three huge branched and left the fourth one dangling from the tree 15ft above my head. He left it there and told me he is not a tree trimmer and he already was doing stuff he wasn't supposed to do so he can't cut anymore and LEFT it dangling there by a 4 inch piece of bark. I had to cut it down myself. I am disabled and a woman. I was able to get most of it but had to hire and pay someone else to take it down. also I had to buy equipment to try to make it work better and it just doesn't work right. There customer service is terrible. I am so sick of their scripted responses. So now I am left to post where ever I can what they are doing to me. Hughes net has the worst internet service I have ever experienced. Direct TV, Hughes net and wild blue and all of those are using data caps that are not regulated by the government. No one is telling them they can t do that. They are blocking websites, slowing down speeds, interrupting web browsing and taking total control over your internet usage. We all need to write to our congress (like that will do a fricken thing) As consumers we do not have to stand for this. At&T charges a fortune for data. We are being ripped off every second of the day with every *** of data we use by every data company out there. when is enough enough? how long are we going to let ISP's charge what ever they want with no regulations? I was going to make my own page like this. glad to have seen this. I will do my best to spread the word. Hughes net are thieves but so is every other internet provider out there. I don't pay for TV anymore. I need my internet for my work but I don't need TV and I haven't paid for TV for 4 years. I bought an antenna for free local channels and I use roku if I want to watch movies. $7.99 is all I pay for TV. If you all stop paying their outrageous fees they will be forced to lower them. But if you continue to pay for terrible service, they will just keep raising it. consumers can take back control by just not using their services. You don't need HBO its all on Net Flix. Quit acting like sheep. They want you to NEED them. Only consumers can put a stop to this. if you think it is too expensive then stop paying it!! They entice you with deals and channels and specials and you all fall for it. Get net flix and put these big conglomerates out of business! They set a price and we pay it. How *** are we?? if we all threaten to quit their service they will go out of business. Don't pay your bill. If we all stopped paying our bill for one month and demand lower prices, they will have to delver or close their doors. I quit my TV and if it wasn't for my job, I would quit the internet too.
We're sorry to hear about your unsatisfactory experience with HughesNet. You may be eligible for other offers in your area. Send us an email at info@***.com to find out how we can help!